Google acquires smart glasses company North, whose Focals 2.0 won’t ship

Google confirmed today via blog post that it has acquired Canadian smart glasses company North, which began life as human interface hardware startup Thalmic Labs in 2012. The company didn’t reveal any details about the acquisition, which was first reported to be happening by The Globe and Mail, last week. The blog post is authored by Google’s SVP of Devices & Services Rick Osterloh, which cites North’s “strong technology foundation” as a key driver behind the deal.

Osterloh also emphasizes Google’s existing work in building “ambient computing,” which is to say computing that fades into the background of a user’s life, as the strategic reasoning behind the acquisition. North will join Google’s existing team in the Kitchener-Waterloo area, where North is already based, and it will aid with the company’s “hardware efforts and ambient computing future,” according to Osterloh.

In a separate blog post, North’s co-founders Stephen Lake, Matthew Bailey and Aaron Grant discuss their perspective on the acquisition. They say the deal makes sense because it will help “significantly advance our shared vision,” but go on to noted that this will mean winding down support for Focals 1.0, the first-generation smart glasses product that North released last year, and cancelling any plans to ship Focals 2.0, the second-generation version that the company had been teasing and preparing to release over the last several months.

Focals received significant media attention following their release, and provided the most consumer-friendly wearable glasses computing interface ever launched. They closely resembled regular optical glasses, albeit with larger arms to house the active computing components, and projected a transparent display overlay onto one frame which showed things like messages and navigation directions.

Around the Focals 1.0 debut, North co-founder and CEO Stephen Lake told me that the company had originally begun developing its debut product, the Myo gesture control armband, to create a way to interact naturally with the ambient smart computing platforms of the future. Myo read electrical pulses generated by the body when you move your arm and translated that into computer input. After realizing that devices it was designed to work with, including VR headsets and wearable computers like Google Glass, weren’t far enough along for its novel control paradigm to take off, they shifted to addressing the root of the problem with Focals.

Focals had some major limitations, however, including initially requiring that anyone wanting to purchase them go into a physical location for fitting, and then return for adjustments once they were ready. They were also quite expensive, and didn’t support the full range of prescriptions needed by many existing glasses-wearers. Software limitations, including limited access to Apple’s iMessage platform, also hampered the experience for Apple mobile device users.

North (and Myo before it) always employed talented and remarkable mechanical electronics engineers sources from the nearby University of Waterloo, but its ideas typically failed to attract the kind of consumer interest that would’ve been required for sustained independent operation. The company had raised nearly $200 million in funding since its founding; as mentioned, no word on the total amount Google paid, but it doesn’t seem likely to have been a blockbuster exit.

In an email to North customers, the company also said it would be refunding the full amount paid for any Focals purchases – likely to defray any complaints about the end of software support, which occurs relatively soon on July 31, 2020.

North ending production of current Focals smart glasses to focus on Focals 2.0

Smart glasses maker North announced today that it will be ending production of its first-generation Focals glasses, which it brought to market for consumers last year. The company says it will instead shift its focus to Focals 2.0, a next-generation version of the product, which it says will ship starting in 2020.

Focals are North’s first product since rebranding the company from Thalmic Labs and pivoting from building smart gesture control hardware to glasses with a built-in heads-up display and smartphone connectivity. CEO and founder Stephen Lake told me in a prior interview that the company realized in developing its Myo gesture control armband that it was actually more pressing to develop the next major shift in computing platform before tackling interface devices for said platforms, hence the switch.

Focals 2.0 will be “at a completely different level” and “the most advanced smart glasses ever made,” Lake said in a press release announcing the new generation device. In terms of how exactly it’ll improve on the original, North isn’t sharing much but it has said that its made the 2.0 version both lighter and “sleeker,” and that it’ll offer a much sharper, “10x improved” built-in display.

North began selling its Focals smart glasses via physical showrooms that it opened first in Brooklyn and Toronto. These, in addition to a number of pop-up showroom locations that toured across North America, provided in-person try-ons and fittings for the smart glasses, which must be tailor-fit for individual users in order to properly display content from their supported applications. More recently, North also added a Showroom app for iOS devices, that included custom sizing powered by more recent iPhone front-facing depth sensing camera hardware.

North’s first-generation Focals smart glasses.

To date, North hasn’t revealed any sales figures for its initial Focals device, but the company did reduce the price of the glasses form $999 to just under $600 (without prescription) relatively soon after launch. Their cost, combined with the requirement for an in-person fitting prior to purchase (until the introduction of the Showroom app) and certain gaps in the product feature set like an inability to support iMessage on iOS natively, all point to initial sales being relatively low volume, however.

To North’s credit, Focals are the first smart glasses hardware that manage to have a relatively inconspicuous look. Despite somewhat thicker than average arms on either side where the battery, projection and computing components are housed, Focals resemble thick acrylic plastic frames of the kind popularized by Warby Parker and other standard glasses makers.

With version 2.0, it sounds like Focals will be making even more progress in developing a design that hews closely to standard glasses. One of the issues also cited by some users with the first-generation product was a relatively fuzzy image produced by the built-in projector, which required specific calibration to remain in focus, and it sounds like they’re addressing that, too.

The Focals successor will still have an uphill battle when it comes to achieving mass appeal, however. It’s unlikely that cost will be significantly reduced, though any progress it can make on that front will definitely help. And it still either requires non-glasses wearers to opt for regularly donning specs, or for standard glasses wearers to be within the acceptable prescription range supported by the hardware, and to be willing to spend a bit more for connected glasses features.

The company says the reason it’s ending Focals 1.0 production is to focus on the 2.0 rollout, but it’s not a great sign that there will be a pause in between the two generations in terms of availability. Through its two iterations as a company, Thalmic Labs and now North have not had the best track record in terms of developing hardware that has been a success with potential customers – Focals 2.0, whenever they do arrive, will have a lot to prove in terms of iterating enough to drive significant demand.

North now offers Focals smart glasses fittings and purchases via app

North’s Focals smart glasses are the first in the category to even approach mainstream appeal, but to date, the only way to get a pair has been to go into a physical North showroom and get a custom fitting, and then return once they’re ready for a pick-up and final adjustment. Now, North has released its Showroom app, which makes Focals available across the U.S. and Canada without an in-person appointment.

This approach reduces considerable friction, and it’s able to do so thanks to technology available on board the iPhone X or later – essentially the same tech that makes Face ID possible. People can go through the sizing and fitting process using these later model iPhones (and you can borrow a friend’s if you’re on Android or an older iOS device) and then North takes those measurements and can produce either prescription or non-prescription Focals, shipped directly to your door after a few weeks.

The Showroom app also includes an AR-powered virtual try-on feature for making sure you like the look of the frames, and for picking out your favorite color. Once the Focals show up at your door, the final fitting process is also something you can do at home, guided by the app’s directions for getting the fit just right.

Should you still want to hit an actual physical showroom, North’s still going to be operating its Brooklyn and Toronto storefronts, and will be operating pop-ups across North America as well.

Focals began shipping earlier this year, bringing practical smart notification, guidance and other software experiences to your field of view via a tiny projector and in-lens transparent display. North, which previously existed as Thalmic Labs and created the Myo gesture control armband, recognized that they were building control devices optimized for exactly this kind of application, but also found that no one was yet getting wearable tech like smart glasses right. Last year, Thalmic Labs pivoted to become North and focus on Focals as a result.

Since launching its smart glasses to consumers, it’s been iterating the software to consistently add new features, and making them more accessible to customers. An early price drop significantly lessened sticker shock, and now removing the requirement to actually visit a location in person to both order and collect the glasses should help expand their customer base further still.

Hardware startup North’s big pivot bet on wearable computing and platform shifts

Waterloo, Canada-based hardware startup North is a rare bird when it comes to the tech sector: It began life as an entirely different kind of hardware startup as Thalmic Labs in 2012, and launched a major pivot and re-brand in 2018.

The shift included a new name, and an entirely new product focus. It launched its Focals smart glasses last year, and earlier in 2019 sold the tech behind its original product a gesture control armband called Myo, to CTRL-labs.

This kind of system-shocking directional change can cause whiplash at even far less ambitious software startups, but when I spoke to co-founder and CEO Stephen Lake about the change and the company’s new focus, he spoke of the about-face more as a natural evolution long in the making than a late-stage shift.

“It goes way back when we started Thalmic in 2012,” Lake said. “Actually, we were working on our Myo product, which was an input for heads-up displays, VR headsets, etc. We realized back then, when we were pairing it up with the early versions of [Google] Glass and a whole variety of other displays and smart glasses, that the glasses were so far from being the consumer product that we actually wanted to wear and use. And we said, ‘We think directionally this is going to exist, we think there’s this future where we can bring technology with us into the world end up being less distracted, more present, but still get those benefits we get from computing today.’ Instead of the future of staring at screens, or being cut off in like Ready Player One world in the future, actually bringing technology and make it a seamless part of our world.”

Basically, Lake positions the problem as a kind of classic ‘cart before the horse’ dilemma: How could its interface device for a future class of devices achieve meaningful purchase if that class of devices was off to a slower start than anticipated? A less ambitious startup might’ve refocused on innovating accessories for an established device market, but Lake says his company instead took aim at pioneering an entirely new class of consumer device.

AR glasses startup North picks up Intel’s Vaunt patents

Intel’s loss, it seems, is North’s game. As first noted by The Verge, the startup has picked up the “technology portfolio” behind Vaunt, the AR glasses shuttered by the chipmaker in April year after a couple of glowing previews.

North (nee Thalmic Labs) debuted its own take on the category around six months after Intel abandoned its efforts. Focals have been positioned as a kind of Warby Parker-esque take on the category. They’re essentially customizable glasses with a built-in head’s up display looking to finally deliver on the unfulfilled promise of Google Glass.

Intel’s own tech works in a similar matter, reflecting a laser projection back into the wearer’s eye. For Intel, however, Vaunt always felt like a pet project from a company that generates most of its revenue supplying components for other brands. Notably, Intel Capital has invested in North, so this deal could finally help some of its own vision finally come to fruition.

North is certainly viewing the application purchase as more a partnership than anything, referring to it as such in a tweet. “So proud to grow our business with such a great partner,” the company writes. “Stay tuned, this is just the beginning.”

Details of the deal haven’t been disclosed, but North notes that it contains “hundreds of patents and patent applications.” Given how closely the two companies appear to be working here, it seems like a pretty safe bet they got a sweetheart deal for the portfolio.