LaunchDarkly CEO Edith Harbaugh explains why her company raised another $54M

This week, LaunchDarkly announced that it has raised another $54 million. Led by Bessemer Venture Partners and backed by the company’s existing investors, it brings the company’s total funding up to $130 million.

For the unfamiliar, LaunchDarkly builds a platform that allows companies to easily roll out new features to only certain customers, providing a dashboard for things like “canary launches” (pushing new stuff to a small group of users to make sure nothing breaks) or launching a feature only in select countries or territories. By productizing an increasingly popular development concept (“feature flagging”) and making it easier to toggle new stuff across different platforms and languages, the company is quickly finding customers in companies that would rather not spend time rolling their own solutions.

I spoke with CEO and co-founder Edith Harbaugh, who filled me in on where the idea for LaunchDarkly came from, how their product is being embraced by product managers and marketing teams and the company’s plans to expand with offices around the world. Here’s our chat, edited lightly for brevity and clarity.

As Alphabet crests the $1T mark, SaaS stocks reach all-time highs of their own

Continuing our irregular surveys of the public markets, two things happened this week that are worth our time. First, a third domestic technology company — Alphabet — passed the $1 trillion market capitalization threshold. And, second, software as a service (SaaS) stocks reached record highs on the public markets after retreating over last summer.

The two milestones, only modestly related events, indicate how temperate the public waters are for technology companies today, a fact that should extend warmth into the private market where startups, and their venture capital backers, work.

The happenings are good news for technology startups for a number of reasons, including that major tech players have never had as much wealth in hand with which to buy smaller companies, and strong SaaS valuations help both smaller startups fundraise, and their larger brethren possibly exit.

Indeed, the stridently good valuations that major tech companies and their smaller siblings enjoy today should be just the sort of market conditions under which unicorns want to debut. We’ll continue to make this point so long as the public markets continue to rise, pricing tech companies that have already floated higher like the cliche’s own tide.

But while Alphabet, Microsoft and Apple are worth $3.68 trillion as a trio, and SaaS stocks are now worth 12.3x times their revenue (using enterprise value instead of market cap, for those keeping score at home), not every private, venture-backed company will necessarily benefit from public investor largesse.

What about tech-ish startups?

How much the current public-market tech valuation expansion will help companies that are increasingly sorted into the tech-enabled bucket isn’t clear; some companies that went public in 2019 were quickly spit up by investors unwilling to support valuations that matched or rose above their final private valuations. SmileDirectClub was one such offering.

The dividing line between what counts as tech — often fuzzy — appears to be slicing along gross margin lines, and the repeatability of business. The higher margin, and more recurring a company is, the more it’s worth. This market reality is why SaaS stocks’ recent return to form is not a surprise.

For Casper and One Medical, the first two venture-backed IPO hopefuls of the year, the more tech-ish they can appear between now and pricing the better. Because technology companies today are valued so highly, perhaps even a faint dusting of tech will save their valuations as they cross the chasm between private and adult.

Eaze’s struggles reflect falling VC interest in cannabis startups

Hello and welcome back to our regular morning look at private companies, public markets and the gray space in between.

Yesterday, TechCrunch reported that Eaze, a well-known cannabis-focused startup, is struggling to stay in business amidst a cash crunch, leadership turmoil, banking issues and a business model pivot. It’s a compelling, critical read.

The news, however, asks a question: How are other cannabis-focused startups faring? We’ll explore the question through the lens of fundraising and the public market results of public cannabis companies in Canada.

Fundraising

Baraja’s unique and ingenious take on lidar shines in a crowded industry

It seems like every company making lidar has a new and clever approach, but Baraja takes the cake. Its method is not only elegant and powerful, but fundamentally avoids many issues that nag other lidar technologies. But it’ll need more than smart tech to make headway in this complex and evolving industry.

To understand how lidar works in general, consult my handy introduction to the topic. Essentially a laser emitted by a device skims across or otherwise very quickly illuminates the scene, and the time it takes for that laser’s photons to return allows it to quite precisely determine the distance of every spot it points at.

But to picture how Baraja’s lidar works, you need to picture the cover of Pink Floyd’s “Dark Side of the Moon.”

GIFs kind of choke on rainbows, but you get the idea.

Imagine a flashlight shooting through a prism like that, illuminating the scene in front of it — now imagine you could focus that flashlight by selecting which color came out of the prism, sending more light to the top part of the scene (red and orange) or middle (yellow and green). That’s what Baraja’s lidar does, except naturally it’s a bit more complicated than that.

The company has been developing its tech for years with the backing of Sequoia and Australian VC outfit Blackbird, which led a $32 million round late in 2018 — Baraja only revealed its tech the next year and was exhibiting it at CES, where I met with co-founder and CEO Federico Collarte.

“We’ve stayed in stealth for a long, long time,” he told me. “The people who needed to know already knew about us.”

The idea for the tech came out of the telecommunications industry, where Collarte and co-founder Cibby Pulikkaseril thought of a novel use for a fiber optic laser that could reconfigure itself extremely quickly.

We thought if we could set the light free, send it through prism-like optics, then we could steer a laser beam without moving parts. The idea seemed too simple — we thought, ‘if it worked, then everybody would be doing it this way,’ ” he told me, but they quit their jobs and worked on it for a few months with a friends and family round anyway. “It turns out it does work, and the invention is very novel and hence we’ve been successful in patenting it.”

Rather than send a coherent laser at a single wavelength (1550 nanometers, well into the infrared, is the lidar standard), Baraja uses a set of fixed lenses to refract that beam into a spectrum spread vertically over its field of view. Yet it isn’t one single beam being split but a series of coded pulses, each at a slightly different wavelength that travels ever so slightly differently through the lenses. It returns the same way, the lenses bending it the opposite direction to return to its origin for detection.

It’s a bit difficult to grasp this concept, but once one does it’s hard to see it as anything but astonishingly clever. Not just because of the fascinating optics (which I’m partial to, if it isn’t obvious) but because it obviates a number of serious problems other lidars are facing or about to face.

First, there are next to no moving parts whatsoever in the entire Baraja system. Spinning lidars like the popular early devices from Velodyne are being replaced at large by ones using metamaterials, MEMS, and other methods that don’t have bearings or hinges that can wear out.

Baraja’s “head” unit, connected by fiber optic to the brain.

In Baraja’s system, there are two units, a “dumb” head and an “engine.” The head has no moving parts and no electronics; It’s all glass, just a set of lenses. The engine, which can be located nearby or a foot or two away, produces the laser and sends it to the head via a fiber-optic cable (and some kind of proprietary mechanism that rotates slowly enough that it could theoretically work for years continuously). This means it’s not only very robust physically, but its volume can be spread out wherever is convenient in the car’s body. The head itself can also be resized more or less arbitrarily without significantly altering the optical design, Collarte said.

Second, the method of diffracting the beam gives the system considerable leeway in how it covers the scene. Different wavelengths are sent out at different vertical angles; A shorter wavelength goes out towards the top of the scene and slightly longer one goes a little lower. But the band of 1550 +/- 20 nanometers allows for millions of fractional wavelengths that the system can choose between, giving it the ability to set its own vertical resolution.

It could for instance (these numbers are imaginary) send out a beam every quarter of a nanometer in wavelength, corresponding to a beam going out every quarter of a degree vertically, and by going from the bottom to the top of its frequency range cover the top to the bottom of the scene with equally spaced beams at reasonable intervals.

But why waste a bunch of beams on the sky, say, when you know most of the action is taking place in the middle part of the scene, where the street and roads are? In that case you can send out a few high frequency beams to check up there, then skip down to the middle frequencies, where you can then send out beams with intervals of a thousandth of a nanometer, emerging correspondingly close together to create a denser picture of that central region.

If this is making your brain hurt a little, don’t worry. Just think of Dark Side of the Moon and imagine if you could skip red, orange, and purple, and send out more beams in green and blue — and since you’re only using those colors, you can send out more shades of green-blue and deep blue than before.

Third, the method of creating the spectrum beam provides against interference from other lidar systems. It is an emerging concern that lidar systems of a type could inadvertently send or reflect beams into one another, producing noise and hindering normal operation. Most companies are attempting to mitigate this by some means or another, but Baraja’s method avoids the possibility altogether.

“The interference problem — they’re living with it. We solved it,” said Collarte.

The spectrum system means that for a beam to interfere with the sensor it would have to be both a perfect frequency match and come in at the precise angle at which that frequency emerges from and returns to the lens. That’s already vanishingly unlikely, but to make it astronomically so, each beam from the Baraja device is not a single pulse but a coded set of pulses that can be individually identified. The company’s core technology and secret sauce is the ability to modulate and pulse the laser millions of times per second, and it puts this to good use here.

Collarte acknowledged that competition is fierce in the lidar space, but not necessarily competition for customers. “They have not solved the autonomy problem,” he points out, “so the volumes are too small. Many are running out of money. So if you don’t differentiate, you die.” And some have.

Instead companies are competing for partners and investors, and must show that their solution is not merely a good idea technically, but that it is a sound investment and reasonable to deploy at volume. Collarte praised his investors, Sequoia and Blackbird, but also said that the company will be announcing significant partnerships soon, both in automotive and beyond.

Harvestr gathers user feedback in one place

Meet Harvestr, a software-as-a-service startup that wants to help product managers centralize customer feedback from various places. Product managers can then prioritize outstanding issues and feature requests. Finally, the platform helps you get back to your customers once changes have been implemented.

The company just raised a $650,000 funding round led by Bpifrance with various business angels also participating, such as 360Learning co-founders Nicolas Hernandez and Guillaume Alary as well as Station F director Roxanne Varza through the Atomico Angel Programme.

Harvestr integrates directly with Zendesk, Intercom, Salesforce, Freshdesk, Slack and Zapier. For instance, if a user opens a ticket on Zendesk and another user interacts with your support team through an Intercom chat widget, everything ends up in Harvestr.

Once you have everything in the system, Harvestr helps you prioritize tasks that seem more urgent or that are going to have a bigger impact.

When you start working on a feature or when you’re about to ship it, you can contact your users who originally reached out to talk to you about it.

Eventually, Harvestr should help you build a strong community of power users around your product. And there are many advantages in pursuing this strategy.

First, you reward your users by keeping them in the loop. It should lead to higher customer satisfaction and lower churn. Your most engaged customers could also become your best ambassadors to spread the word around.

Harvestr costs $49 per month for 5 seats and $99 per month for 20 seats. People working for 360Learning, HomeExchange, Dailymotion and other companies are currently using it.

Discount student tickets available for TC Sessions: Mobility 2020

“Revolutionary” may be an over-used adjective, but how else to describe the rapid evolution in mobility technology? Join us in San Jose, Calif., on May 14 for TC Sessions: Mobility 2020. Our second annual day-long conference cuts through the hype and explores the current and future state of the technology and its social, regulatory and economic impact.

If you’re a student with a passion for mobility and transportation tech then listen up. We can’t talk about the future if we’re not willing to invest in the next generation of mobility visionaries. That’s why we offer student tickets at a deep discount — $50 each. Invest in your future, save $200 and spend the day with more than 1,000 of mobility tech’s brightest minds, movers and makers.

As always, you can count on a program packed with top-notch speakers, panel discussions, fireside chats and workshops. We’re in the process of building our agenda, but we’re ready to share our first two guests with you: Boris Sofman and Nancy Sun.

Sofman is the engineering director at Waymo and former co-founder and CEO of Anki. Sun is the co-founder and chief engineer of Ike Robotics. You can read more about Sofman and Sun’s accomplishments. We can’t wait to hear what they have to say about automation and robotics.

Keep checking back, because we’ll announce more exciting speakers in the coming weeks.

You’ll also have plenty of time for world-class networking. What better place for a student to impress — and possibly score a great internship or job? You might even meet a future co-founder or an investor. That knocking sound you hear is opportunity. Open the door.

Hold up…you’re not a student but still love a bargain? We’ve got you covered, too. You can save $100 if you purchase an early-bird ticket before April 9.

Be part of the revolution. Join the mobility and transportation tech community — the top technologists, investors researchers and visionaries — on May 14 at TC Sessions: Mobility 2020 in San Jose. Get your student ticket today.

Is your company interested in sponsoring or exhibiting at TC Sessions: Mobility 2020? Contact our sponsorship sales team by filling out this form.

Chinese podcasting and audio content app Lizhi debuts on Nasdaq

Lizhi, one of China’s biggest audio content apps, is debuting on Nasdaq today under the ticker symbol LIZI. It is the first of its major competitors, Ximalaya and Dragonfly, to go public (though Ximalaya is expected to also list in the United States later this year). Lizhi is offering 4.1 million shares at an IPO price of $11 per share.

Though Lizhi, Ximalaya and Dragonfly each host podcasts, audiobooks and livestreams, Lizhi, whose investors include Xiaomi, TPG, Matrix Partners China, Morningside Venture Capital and Orchid Asia, has differentiated itself by focusing on user-generated content created with the app’s recording tools.

According to market research firm iResearch, it has the largest community of user-generated audio content in China. The company said that in the third quarter of 2019, it had a base of 46.6 million average monthly active users on mobile and 5.7 million average monthly active content creators. While podcasts in the U.S. typically use revenue models based on ads or subscriptions, creators on Lizhi and other Chinese podcasting apps monetize through virtual gifts, similar to the ones given by viewers during video livestreams.

In an interview with TechCrunch, Lizhi CEO Marco Lai said the company plans to use proceeds from the IPO to invest in product development and its AI technology. Lizhi uses AI tech to distribute podcasts, which it says results in a 31% click rate on content. AI is also used to monitor content, give creators instant user engagement data and provide features that allow them to fine-tune recordings, reduce noise and create 3D audio.

Despite its quick growth, Lai says online audio in China is still an emerging segment. About 45.5% of total mobile internet users in China listened to online audio content in 2018, but adoption is expected to increase as IoT devices like smart speakers become more popular, especially in smaller cities. Lizhi has a partnership with Baidu for its Xiaodu smart speakers, and develop new ways of distributing content for IoT devices, says Lai.

We’ve gone Plaid #

Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast, where we unpack the numbers behind the headlines.

This week Danny and Alex were back together to riff over a the latest early-stage rounds, the latest on the late-stage front, and more. It was yet another stacked week, forcing us to pick and choose a bit.

Starting off, however, here’s the rounds that caught our eyes this past week:

Leaving the earlier stages and heading to the other end of the spectrum, we touched on Cloudinary passing the $60 million ARR mark, ExtraHop aiming for $100 million ARR mark in short order, and SiteMinder’s new $70 million round that gave it a $750 million valuation after crossing $70 million ARR last year.

Got all that? Like we said, it has been busy.

The two main stories this week on the show were the big Plaid deal, and what’s going on in the United States’s own venture market.

With Plaid, Visa spent more than $5 billion to acquire the financial data API service in one of the first blockbuster exits of the year, making some VCs at Spark Capital and other firms very happy.

Meanwhile, the U.S. venture capital landscape is changing rapidly as more and more regions outside of Silicon Valley bulk up on their startups. The Valley is barely a majority of VC dollars these days, while regions like the mid-Atlantic and the Southeast are raising their profiles quickly. We talk about that, plus the more than a dozen mega funds that launched last year.

Wrapping up, it appears that the venture capitalist classes are tired. Not that we feel too poorly for them, but it goes to show that there’s so much going on these days that no one is getting any rest. No matter how much money they have.

Equity drops every Friday at 6:00 am PT, so subscribe to us on Apple PodcastsOvercastSpotify and all the casts.

We’ve gone Plaid #

Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast, where we unpack the numbers behind the headlines.

This week Danny and Alex were back together to riff over a the latest early-stage rounds, the latest on the late-stage front, and more. It was yet another stacked week, forcing us to pick and choose a bit.

Starting off, however, here’s the rounds that caught our eyes this past week:

Leaving the earlier stages and heading to the other end of the spectrum, we touched on Cloudinary passing the $60 million ARR mark, ExtraHop aiming for $100 million ARR mark in short order, and SiteMinder’s new $70 million round that gave it a $750 million valuation after crossing $70 million ARR last year.

Got all that? Like we said, it has been busy.

The two main stories this week on the show were the big Plaid deal, and what’s going on in the United States’s own venture market.

With Plaid, Visa spent more than $5 billion to acquire the financial data API service in one of the first blockbuster exits of the year, making some VCs at Spark Capital and other firms very happy.

Meanwhile, the U.S. venture capital landscape is changing rapidly as more and more regions outside of Silicon Valley bulk up on their startups. The Valley is barely a majority of VC dollars these days, while regions like the mid-Atlantic and the Southeast are raising their profiles quickly. We talk about that, plus the more than a dozen mega funds that launched last year.

Wrapping up, it appears that the venture capitalist classes are tired. Not that we feel too poorly for them, but it goes to show that there’s so much going on these days that no one is getting any rest. No matter how much money they have.

Equity drops every Friday at 6:00 am PT, so subscribe to us on Apple PodcastsOvercastSpotify and all the casts.

Caregiving startup Homage raises $10 million Series B to enter new Asian markets

In many countries, an aging population coupled with a low birth rate is increasing the demand for qualified caregivers. In Asia, the need is especially urgent because rapid demographic shifts and changing social structures means family members who traditionally cared for relatives are unable to because they need to work or live far away. Homage wants to help with a platform that not only matches pre-screened professionals and clients, but also enables caregiving organizations to scale up more quickly.

The startup announced this week that it has raised Series B funding, led by EV Growth, with new investors Alternate Ventures and KDV Capital. Returning investor HealthXCapital also participated. The amount of funding was undisclosed, but sources tell TechCrunch it was $10 million.

Launched in 2016 by Gillian Tee, Lily Phang and Tong Duong, Homage currently operates in Singapore and Malaysia, with plans to expand into five more countries over the next two years. Before Homage, Tee, its CEO, worked in the United States, where she was co-founded Rocketrip, a business travel startup backed by Y Combinator. Tee tells TechCrunch she realized the need for a caregiving platform while looking for carers.

“We saw that in ASEAN and the Asia Pacific region, there is really a need to build long-term care infrastructure,” she says.

This includes increasing the pool of basic caregivers to reduce costs and also making it easier for families to be matched with professionals. Homage’s platform currently includes about 2,000 caregivers and focuses on elderly care, but also provides services needed by a wide age range, including rehabilitation care, physiotherapy, speech therapy and occupational therapy.

The platform was also created to give caregiving organizations a tech platform that allows them to expand more quickly and cost efficiently, in turn reducing care expenses for families. Homage interviews caregivers before they are added to the platform and partners with health organizations to provide continuing education and training. On the enterprise side, it helps providers with administrative tasks like compliance and bookings.

Tee says Homage’s screening process goes beyond interviews and background checks.

“From solving my own caregiving problems, I believe that a platform is needed, a highly-curated one, so that every single individual has to be fully competency assessed,” she says.

For caregivers, this means building a profile, and in addition to the information they provide, Homage also works with nurses to evaluate how they are able to perform important tasks like manual transfer techniques. That information is then used by its matching engine.

“The human mind can take in so many details at once, so we have an algorithm for manual transfer techniques, like bent pivot transfers or two-handed transfers, down to that granularity,” Tee says. “It is captured into the system and that translates into mobility, and gives categories of mobility, so it helps us shortlist much better than humans can.” Then final assessments and matches are done by one of Homage’s operators.

Homage also provides compliance tools that collect information about licenses, background and health checks, AED and CPR training and other documentation. On the bookings side, Homage helps organizations manage fluctuations in demand, since many families only need carers a few days a week. Caregivers on the platform range from full-time nurses to part-time carers and it also helps organizations plans breaks to prevent burnout.

Tee says many caregiving organizations put together their own system for administrative tasks and Homage gives them an alternative that lets them set up operations or expand more quickly.

Homage’s funding will be used on expanding its base of caregivers, providing training and new services, including its medical delivery service.

In a press statement, EV Growth managing partner Willson Cuaca said “Increasing aging population and low TFR (total fertility rate) are inevitable. Urbanization and a fast-paced working environment make caregiving service one of the key services in our daily life. Gillian and the team have been consistently trying to make the on-demand caregiving service as accessible as possible, fast and reliable. We are proud to be part of the Homage journey to bring back caregiving with control, grace, and dignity.”