Daily Crunch: Stripe buys Y Combinator alum Bouncer for undisclosed sum

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Wrapping the week here at Daily Crunch with a big thanks to Henry for taking over yesterday and a fist bump to everyone who has written in with notes on its format. We’re still tinkering, so your notes are read and (mostly) appreciated, even if we can’t respond to everyone.

Stick with us as we get this fully figured out. — Alex

TechCrunch Top 3

Coding school drama: The market for coding schools and bootcamps is not going to go away so long as there is an outsized market demand for developers that current educational methods can’t fulfill. But not every player in the market is doing well. Lambda School, for example, is in even more hot water this week.

VCs love edtech: While private investors are happily pouring capital into the edtech startup market, the share prices of many public edtech companies are under fire. That’s a sentiment gap that TechCrunch is keeping close tabs on. More here on the edtech venture market.

Apply to Startup Battlefield: There’s not a lot of time left to apply to the upcoming Disrupt Startup Battlefield. And we want to hear from you. Really. Many startups that have taken part in our free and fun and very public pitch-off have gone on to raise lots of capital or even go public. So hang out with us; we think you’re great!

Startups and VC

Stripe buys Bouncer: The progress of the yet-private Stripe as an online finance behemoth continued today with its purchase of Bouncer, a startup based in Brooklyn that TechCrunch reports has “built a platform to automatically run card authentications and detect fraud in card-based online transactions.” Fraud detection is a point of product differentiation among online payment companies, so this is a deal to watch.

Why aren’t more African startups going public? The SPAC boom is taking a host of American startups public, but not upstart tech companies from Africa. The real issue could simply be one of scale, it turns out. TechCrunch investigates.

SoftBank makes piles of money: Some of the bets that SoftBank has made on its own, and via its Vision Fund 1 and 2, have been clunkers. WeWork remains a byword for embarrassment. But the teleco and investing powerhouse has been on a heater lately, as TechCrunch’s Equity Podcast explored. How good were its results? Very, very well. More on its investing performance here.

Don’t leak customer account data: An exercise startup that competes with Peloton didn’t have its cybersecurity house in order. Echelon, TechCrunch reports, “had a leaky API that let virtually anyone access riders’ account information.” That’s all kinds of not good. And the news item explains why cybersecurity has been so hot lately. More tech everywhere means more potential vulnerabilities everywhere, as well.

5 ways to raise your startup’s PR game

By now, it’s widely understood that storytelling is the foundation for successful startup PR.

Tech journalists receive more pitches than we can count each day from very early-stage companies seeking to make a name for themselves, and, to be honest, most of them sound like they were written with language-prediction technology.

What most companies fail to grasp is that storytelling is everyone’s job, like product managers who write blog posts that give users real insights into the latest release. The same holds true for founders who take part in Reddit AMAs and engineers who join product Slack chats.

To make a splash and stay relevant, here are five actionable suggestions that won’t cost a dime to implement.

(Extra Crunch is our membership program, which helps founders and startup teams get ahead. You can sign up here.)

Big Tech Inc.

Wrapping up news from the biggest tech companies this week, a short digest of earnings results from companies that you care about is in order.

Coinbase met its pre-released Q1 2020 earnings expectations, posting both huge revenue and profit gains. In short, the first quarter was a huge win for the crypto trading house. It had the same sort of quarter that likely led to Robinhood filing to go public.

DoorDash blew the, er, doors off its own quarter, leading to its shares spiking by around 25% in today’s trading. That’s one hell of a result. Sure, DoorDash is worth a lot less than it was at its peak, but the company had a great day all the same.

Airbnb managed a roughly 2.5% gain today after reporting its own earnings yesterday. It also got an analyst upgrade to boot. In short, the company managed year-over-year revenue growth, but also detailed larger-than-anticipated losses thanks to some one-time items. Worth around $85 billion, Airbnb remains richly valued.

And then there was Alibaba, which has lost around a quarter-trillion in value since it got into a scrap with its local administration and swung to a loss after it was served with a multibillion dollar fine by the Chinese government. But the e-commerce giant’s $28.6 billion in total revenue was up 64% compared to its year-ago result. Hot dang.

Now you are all caught up! Have a lovely weekend, and we’ll see you again Monday afternoon.

Daily Crunch: The early-stage tech talent crunch is real

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By now everyone is familiar with the tech world’s talent crunch: Developers are scarce and expensive, while data scientists are maybe even scarcer and expensiver. Some folks I’ve spoken to think that rising acceptance of remote work may help reduce the supply-demand imbalance. Hell, every early-stage startup I’ve spoken to in weeks is remote-first. Many were born during COVID, but they all love the ability to hire anywhere in the world.

But if a more distributed workforce is not enough to lower the pain that many companies feel when it comes to attracting and then retaining technical talent, good news could be coming. The sibling product philosophies of no-code and low-code are not only attracting lots of venture attention, public companies that dabble with either are posting interesting results.

Perhaps the solution to needing lots more code is no code at all? — Alex

TechCrunch Top 3

Today’s TechCrunch Top 3 come from the three phases of startup life: Early stage, when startups are still getting their product and market in order. Late stage, when they are prepping for an eventual exit. And the exit stage, when a former startup is looking to spread its wings and fly the private markets.

  • The anti-venture movement is global: Today Mary Ann reported that Divibank, a Brazilian startup offering revenue-based financing to other startups, has raised $3.6 million in a seed round led by Better Tomorrow Ventures (BTV). TechCrunch thinks it could build something akin to the Clearbanc of Latin America.
  • London’s Lyst looks to list: When you raise a pre-IPO round, you’d best be heading toward the public markets. With fashion e-commerce app Lyst saying that its new $85 million funding round is pre-IPO money, well, we have big expectations.
  • Bird hopes to take flight: Bird is going public via a SPAC. TechCrunch has the big news here, and a more dorky financial analysis here. I helped write the latter. The short version is that a business-model shakeup is helping the scooter unicorn lose less money over time.

Startups and VC

Scootin’ into startup mode, TechCrunch covered a huge number of funding rounds in the last 24 hours, so what follows is a sampling of the most interesting. Enjoy!

For unicorns, how much does the route to going public really matter?

Natasha Mascarenhas and Alex Wilhelm recently hosted Yext CFO Steve Cakebread and Latch CFO Garth Mitchell on an episode of TechCrunch’s Equity podcast.

In their discussion, “The morality and efficacy of going public earlier,” the group discussed the myriad paths startups are taking to go public and assessed the pros and cons of each method, and, importantly, the potential impacts on employees and business operations.

“I think when money’s chasing money, you don’t want to be the last guy holding the money. You want to be the chase,” said Cakebread.

Since Latch is currently going public via a SPAC and Yext followed a traditional IPO route a few years ago, the discussion is heavily weighted toward experience, not opinion.

(Extra Crunch is our membership program, which helps founders and startup teams get ahead. You can sign up here.)

Big Tech Inc.

Turning to tech’s largest companies today, we have three things for you to chew on:

First, Waymo is losing key talent in a very public fashion. Kirsten reports that “Waymo’s chief financial officer Ger Dwyer and its head of automotive partnerships and corporate development Adam Frost,” both long-time execs, are “leaving this month.” The exits come after the company’s former CEO also departed.

I guess we’ll have to drive ourselves for a bit longer.

Next up is a story that came out yesterday, but we missed in the newsletter. But after burning up the TechCrunch analytics all day, I decided to make sure that you saw it. With the simply excellent headline Prime today, gone tomorrow: Chinese products get pulled from Amazon, Rita writes that several Chinese retailers have evaporated from the online megastore. “In total, the suspended accounts contribute over a billion dollars in gross merchandise value (GMV) to Amazon,” she reported.

Changes afoot at Amazon? We’ll have to see, but the news is driving mega-attention from, we presume, confused shoppers.

Finally, looping back to no-code for a hot second, Salesforce is only adding to its own efforts. It’s everywhere!

Daily Crunch: As tech stocks lose their luster, SPACs are on the rise

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Welcome back to Daily Crunch. You look great today!

From our perch, it’s fascinating to watch the exit market for startups wax and wane this year. And change it has. After kicking off with a blistering pace in early 2021 before succumbing to what felt like a sudden cold snap, it appears that the public markets are once again welcoming startups to their rosters.

At least that’s what venture-backed digital mortgage unicorn Better.com hopes. And media companies BuzzFeed, Vice, and the artist formerly known as Bustle. Tech stocks might be losing ground, but the demand for unicorn liquidity appears to be winning out over caution. — Alex

TechCrunch Top 3

Startups and VC

The world of startups has become so very broad that it’s a bit bonkers to try and cut down on the total news volume each day for this newsletter. So what follows is a sampling of what we published today concerning the upstart economy:

Blockchain credit ratings and NFTs and consumer gaming hardware and AR-tech for techs and fintech? It’s a busy startup market out there.

SaaS companies can grow to $20M+ ARR by selling exclusively to developers

Before Twilio had a market cap approaching $56 billion and more than 200,000 customers, the cloud-communications platform developed a secret sauce to fuel its growth: a developer-focused model that dispensed with traditional marketing rules.

Software companies that sell directly to end users share a simple framework for managing growth that leverages discoverability, desirability and do-ability (the “aha!” moment).

Data show that traditional marketing doesn’t work on developers; to create and sell software to developers at scale, you’ll need to toss that B2B playbook and meet customers where they are.

(Extra Crunch is our membership program, which helps founders and startup teams get ahead. You can sign up here.)

Big Tech Inc.

Turning at last to the largest companies in the world of tech, the public-market giants, here’s the latest:

  • Samsung is out of MWC in-person events: If you really wanted to see new Samsung hardware at MWC this year, tough, though I am not sure how many of you that impacts. Virtual events, everyone, are here to stay. Who has time to fly to a different country to sit in a chair and type?
  • Jumia’s long-bet on African e-commerce continues to post modest improvement: E-commerce and shipping company Jumia is still figuring out its model as its market evolves. It had a tough COVID, but there are some signs of life from the public concern.
  • Uber and Lyft want to help you get a vaccine: American ride-hailing companies are stepping up to get folks to a vaccine site. Which is good. Let’s hope that every ride-hailing company does this as, you know, vaccines work and COVID-19 is bad.
  • YouTube tries to buy TikTok love: Do you know what is almost as good as having huge viral traction and a huge hook into popular culture like TikTok? Dropping $100 million to pay people to populate your platform with original content. Yeesh.
  • Google gets into remittances: Google wants you to send money to other countries using its GPay. Two things: One, it’s called GPay? How have I never heard of it? And, second, it didn’t already do this? Big Search is teaming up with the ever-loved Western Union on the project. Wise is also helping out.

Community

The topic of workplaces “opening up” is a hot one. Come take our Twitter poll and share your thoughts (and chat about it with us on Discord).

Daily Crunch: Expensify’s hacker approach to enterprise software is paying off

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Today as we dig deep into Expensify, its history and its current ramp toward the public markets after reaching $100 million in ARR, a quick note on where we are in the world of exits.

If you are bored of IPOs, consider it a luxury. For years, the unicorn market was all hype and no liquidity. But in the last year or so, the public market has been a welcome and lucrative exit path for a host of unicorns. The same excitement that has led to record venture capital results in the private sector has been at play amongst public investors, boosting the value of many a former unicorn as they left their startup days behind them.

But an April pause led to some concern that the IPO market was cooling. News out today details an IPO climate that is warming once again. For Expensify, and other unicorns on the sidelines like Robinhood, it’s good news.

For one company in particular, warm IPO markets could not have come back at a better time. Let’s talk about Expensify.

A deep dive into Expensify ahead of its IPO

TechCrunch’s continuing series of deep dives on the most interesting startup companies continues this week, with the kickoff of our look at Expensify. Unlike some other companies we’ve profiled as part of our EC-1 series, like Tonal, perhaps, you’ve probably used Expensify’s software.

So you know the company in question. What you might not have known is just what a wild ride Expensify has been on during its startup life. From the introduction to the Expensify series, I present the following paragraph:

Most interestingly, this is a story about just not giving a damn about what anyone goddamn thinks, an approach to life and business that led to more than $100 million in annual revenue, and an IPO incoming on what looks to be a very quick timetable. Prodigious revenues, 10 million users and only 130 employees running the whole shebang — that’s a hell of an achievement in only 13 years.

You can read the first main piece here. The rest will be coming out over the next few weeks. Get hype!

Startups and venture capital

We have a lot to get through, so please excuse the following list of bullets:

4 lessons I learned about getting into Y Combinator (after 13 applications)

Can you imagine making 13 attempts at something before attaining a successful outcome?

Alex Circei, CEO and co-founder of Git analytics tool Waydev, applied 13 times to Y Combinator before his team was accepted. Each year, the accelerator admits only about 5% of the startups that seek to join.

“Competition may be fierce, but it’s not impossible,” says Circei. “Jumping through some hoops is not only worth the potential payoff but is ultimately a valuable learning curve for any startup.”

In an exclusive exposé for TechCrunch, he shares four key lessons he learned while steering his startup through YC’s stringent selection process.

The first? “Put your business value before your personal vanity.”

(Extra Crunch is our membership program, which helps founders and startup teams get ahead. You can sign up here.)

The tech giants

Tech’s bigger players have been busy today, giving us quite a lot to chew on. Facebook, for example, is taking fire from state lawyers arguing that its idea of building an Instagram for kids is a bad idea. Not that the complaints will stop Facebook from doing whatever it wants, but the level of criticism is notable. Facebook doesn’t have a lot of political goodwill to spend, these days.

Facebook is also following in Twitter’s footsteps in asking users to read articles before they share them. Because the world going digital has not yet stopped humans from being in need of chronic correction.

In order of descending market capitalization, Spotify is next on our list. The company is improving its social sharing capabilities, in essence boosting the ability of its users to share podcasts intelligently. As Sarah reports, “Spotify will also now allow users to share a time-stamped link to a podcast, which allows users to tune into a particular moment of the podcast episode.”

Thank everything, and it’s about time. Even if everyone who listens to my show uses Apple Podcasts.

Finally, enterprise storage, security and collaboration company Box is in the middle of a very public fight with an activist investor. In short, Box’s growth is slowing. While the company’s leadership is confident that it can restart its growth engine, outside parties want more control. Yoof.

Community

The fun thing about setting up something new like our Discord server is that it’s new. The tough thing about setting up something new (like the Discord server) is that it needs folks like you to come make it great. Join us! (New this week, a room about fintech and one dedicated to space!)

Daily Crunch: A huge fintech exit as the week ends

To get a roundup of TechCrunch’s biggest and most important stories delivered to your inbox every day at 3 p.m. PDT, subscribe here.

Our thanks to everyone who wrote in this week about the format changes to the newsletter! Feedback largely sorted into two themes: Some people really like the more narrative format, and some folks really want a more link-list styled missive. What follows is an attempt to balance both perspectives.

Starting today we’ll bold company names, so that you can more quickly pick out startups, add more bulleted points to sections, and, per a different piece of feedback, include more regular descriptors of companies that are not household names.

That said, we’re not going to abandon chatting with you every day, as TechCrunch is nothing if not full of things to say. So here’s a blend of what the new, updated Daily Crunch team had in mind, and your notes. A big thanks to everyone who wrote in!

Alex @alex on Twitter

A mega-exit for American fintech

The news that public fintech company Bill.com will buy Divvy, a Utah-based startup that helps small and midsized businesses manage their spend, was perhaps the biggest startup story of the week. Breaking late Thursday, the $2.5 billion transaction was long expected. Divvy had raised more than $400 million from PayPal Ventures, New Enterprise Associates, Insight Partners and Pelion Venture Partners.

TechCrunch covered the impending sale, rumors of which sprung up before Bill.com reported its Q1 earnings. To see the company drop the news at the same time as its earnings was not a surprise. For the burgeoning corporate payment space (more here on startups in the space like Ramp, Airbase and Brex).

I got to noodle on the financial results that Bill.com detailed regarding Divvy — they are pretty key metrics to help us value the startups that are competing to go public or find a similarly feathered corporate nest. In short, the corporate spend startup cohort is doing great. It’s even spawning new startups like Latin American-focused Clara, which raised $3.5 million earlier this year.

Broadly, the fintech market had a huge Q1 and is blasting its way toward a record venture capital year, like AI startups and the rest of the VC world.

Startups and venture capital

5 investors discuss the future of RPA after UiPath’s IPO

Much ink (erm, pixels) has been spilled about robotic process automation (RPA) recently, particularly in the wake of UiPath’s IPO last month.

But while some of the individuals Ron interviewed about the future of RPA believe the technology is in its “early infancy,” the pandemic increased attention toward things we can let robots handle for us. And it’s hard to argue that repetitive tasks like billing and spreadsheeting and paper-pushing should not be outsourced to robots.

“RPA allows companies to automate a group of highly mundane tasks and have a machine do the work instead of a human,” Ron writes. “Think of finding an invoice amount in an email, placing the figure in a spreadsheet and sending a Slack message to accounts payable. You could have humans do that, or you could do it more quickly and efficiently with a machine. We’re talking mind-numbing work that is well suited to automation.”

Although RPA is the fastest-growing category in enterprise software, the market remains surprisingly small. Ron spoke to five investors about where the sector is headed, where there are opportunities and the biggest threats to the RPA startup ecosystem.

(Extra Crunch is our membership program, which helps founders and startup teams get ahead. You can sign up here.)

The tech giants

It was a quieter day from the tech giants, who made plenty of news earlier in the week. The good news is that their relative calm means we can take a look at news from other Big Tech companies, those that don’t quite crack the $1 trillion market cap threshold yet:

Community

Some of us are mourning the shutdown of Nuzzel, so we asked … would you pay for it (and why)? Let us know what you think!

Betting on upcoming startup markets

Welcome back to The TechCrunch Exchange, a weekly startups-and-markets newsletter. It’s broadly based on the daily column that appears on Extra Crunch, but free, and made for your weekend reading. Want it in your inbox every Saturday? Sign up here.

Ready? Let’s talk money, startups and spicy IPO rumors.

Betting on upcoming startup markets

This week M25, a venture capital concern focused on investing in the Midwest of the United States, announced a new fund worth $31.8 million. As the firm noted in a release that The Exchange reviewed, its new fund is about three times the size of its preceding investment vehicle.

I caught up with M25 partner Mike Asem to chat about the round. Asem joined M25 in 2016 after partner Victor Gutwein spearheaded the effort with a small $1 million fund. Asem and Gutwein have led the firm since its first material, if technically second fund.

Asem said that his team had targeted a $25 million to $30 million fund three, meaning that they came in a bit higher than anticipated in fundraising terms. That’s not a surprise in today’s venture capital market, given the pace at which capital is both invested into VC funds and startups.

The investor told The Exchange that M25 has been investing out of its third fund for some time, including CASHDROP, a startup that I’ve heard good things about regarding its growth rate. (More here on the CASHDROP round that M25 put capital into.)

All that’s fine, but what makes M25 an interesting bet is that the firm only invests in Midwest-headquartered startups. Often when I chat to a fund that has a unique geographical focus, it’s merely that, a focus. As opposed to M25’s more hard-and-fast rule. Now with more capital and plans to take part in 12-15 deals per year, the group can double down on its thesis.

Per Asem, M25 has done about a third of its deals in Chicago, where it’s based, but has put capital into startups in 24 cities thus far. TechCrunch covered one of those companies, Metafy, earlier this week when it closed more than $5 million in new capital.

Why does M25 think that the Midwest is the place to deploy capital and generate outsize returns? Asem listed a number of perspectives that underpin his team’s thesis: The Midwest’s economic might, the network that his partner and him developed in the area before founding M25, and the fact that valuations can prove to be more attractive in the region at the stage that his firm invests. They are sufficiently different, he said, that his firm can generate material returns even with exits at around the $100 million mark, a lower threshold than most VCs with larger capital vehicles might find palatable.

M25 is not alone in its bets on alternative regions. The Exchange also chatted with Somak Chattopadhyay of Armory Square Ventures on Friday, a firm that is based in upstate New York and invests in B2B software companies in what we might call post-manufacturing cities. One of its investments has gone public, and the group’s latest fund is a multiple of the size of its first. Armory now has around $60 million in AUM.

All that’s to say that the venture capital boom is not merely helping firms like a16z raise another billion here, or another billion there. But the generally hot market for startups and private capital is helping even smaller firms raise more capital to take on less traditional spaces. It’s heartening.

On-demand pricing, and grokking the insurance game

This week The Exchange chatted with Twilio CFO Khozema Shipchandler about his company’s earnings report. You can read more on the hard numbers here. The short gist is that it was a good quarter. But what mattered most in our chat was Shipchandler riffing on where the center of gravity at Twilio will remain in revenue terms.

Briefly, Twilio is best known for building APIs that allow developers to leverage telecom services. Those developers and their employers pay for as much Twilio as they used. But over time Twilio has bought more and more companies, building out a diverse product set after its 2016-era IPO.

So we were curious: Where does the company stand on the on-demand versus SaaS pricing debate that is currently raging in the software world? Staunchly in the first camp, still, despite buying Segment, which is a SaaS service. Per Shipchandler, Twilio revenue is still more than 70% on-demand, and the company wants to make sure that its customers only buy more of its services as they sell more of their own.

Startups, then, probably don’t have to give up on on-demand pricing as they scale. Twilio is huge and is sticking to it!

Then there was Root’s earnings report. Again, here are the core numbers. The Exchange is keeping tabs on Root’s post-IPO performance not only because it was a company we tracked extensively during its late private life, but also because it is a bellwether of sorts for the yet-private, neoinsurane companies. Which matters for fellow neoinsurance player Hippo, as it is going public via a SPAC.

Alex Timm, Root’s CEO, said that his firm performed well in the first quarter, generating more direct written premium than anticipated, and at better loss-rates to boot. The company also remains very cash-rich post IPO, and Timm is confident that his company’s data science work has lots more room to improve Root’s underwriting models.

So, faster-than-expected growth, lots of cash, improving economics and a bullish technology take — Root’s stock is flying, right? No, it is not. Instead Root has taken a bit of a public-market pounding in recent months. The Exchange asked Timm about the disparity between how he views his company’s performance and future, and how it is being valued. He said that the insurance folks don’t always get its technology work and that tech folks don’t always grok Root’s insurance business.

That’s tough. But with years and years of cash at its current burn rate, Root has more than enough space to prove its critics wrong, provided that its modeling holds up over the next dozen quarters or so. Its share price can’t be great for the yet-private neoinsurance companies, however. Even if Next Insurance did just raise another grip of cash at another new, higher valuation.

Corporate spend’s big week

As you’ve read by now, Bill.com is buying corporate-spend unicorn Divvy for $2.5 billion. I dug into the numbers behind the deal here, if that’s your sort of thing.

But after collecting notes from the CEOs of Divvy competitors Ramp and Brex here, another bit of commentary came in that I wanted to share. Thejo Kote, the corporate spend startup Airbase’s CEO and founder did some math on Divvy’s results that Bill.com shared with its own investors, arguing that the company’s March payment volume and active customer account implies that the company’s “average spend volume per customer was $44,400 per month.”

Is that good or bad? Kote is not impressed, saying that Airbase’s “average spend volume per customer is almost 10 [times] that of Divvy,” or around “$375,000 per month.” What’s driving that difference? A focus on larger customers, and the fact that Airbase covers more ground, in Kote’s view, than Divvy by encompassing software work that Bill.com itself and Expensify manage.

I bring you all of this as the war in managing spend for companies large and small is heating up in software terms. With Divvy off the table, Ramp is now perhaps the largest player in the space not charging for the software it wraps around corporate cards. Brex recently launched a software product that it charges for on a recurring basis. (More on Brex at this link, if you are into it.)

Various and sundry

Two final notes for you, things that should make you either laugh, grimace, or howl:

  1. The Wall Street Journal’s Eliot Brown tweeted some data this week from the Financial Times, namely that amongst the roughly 40 SPACs that completed deals last year, a dozen and a half have lost more than half their value. And that the average drop amongst the combined entities is 38%. Woof.
  2. And, finally, welcome to peak everything.

More to come next week, including notes on the return of the Kaltura and Procore IPOs, and whatever it is we can suss out from the Krispy Kreme S-1 filing, as donuts are life.

Alex

The Daily Crunch: Chime will stop calling itself a bank to settle complaint by CA regulators

To get a roundup of TechCrunch’s biggest and most important stories delivered to your inbox every day at 3 p.m. PDT, subscribe here.

Hello friends, welcome to Daily Crunch, where we bring you the day’s most important startup, tech and venture capital news in a single package.

The fintech world is front and center today, with big news from Chime lighting up the analytics boards here at TechCrunch. But we also explored impressive earnings from fintech giants today, asking ourselves how much market the PayPals and Squares of the world will leave for startups as they build ever-broader product sets.

The answer could matter for more than just the buy-now-pay-later world, a hot startup category in recent quarters. We don’t buy into the idea of hard kill-zones around the biggest tech companies, but all the same, the competitive fintech landscape is changing. Especially in emerging markets, where startup activity has been blistering.

Finally, if you reply to this email I will receive the note directly in my inbox. Feel free to say hi!

Alex@alex on Twitter

When is a neobank not a bank?

Fintech darling Chime has agreed to not refer to itself as a bank after running afoul of California regulators. As TechCrunch reported, Chime has mostly avoided calling itself a bank. In a televised interview, for example, as Connie wrote, its CEO, Chris Britt, said that his company is “more like a consumer software company than a bank.”

Sure. Anyway, we aren’t going to stop calling Chime a neobank, because that’s what it is. We’ll leave the linguistic nuance to the regulators.

The dustup with the Cali powers isn’t itself a huge deal, but it does underscore how Chime and its myriad global competitors are not in too much hot water with governments. Ask yourself: When was the last time you saw Chime in the news for misbehaving? Now, repeat the same experiment with, say, Robinhood? Totally different, right?

The neobank game is expensive, but potentially lucrative. Chime is generating positive EBITDA, for example. That’s a fancy way of saying that it no longer burns much, if any, cash. Something that Uber and Lyft are still struggling to do.

Startups and venture capital

We’ll get into a host of startup funding rounds shortly, but first I want to talk business models. Namely the evolution of SaaS. SaaS is just a fancy way of saying “modern software,” of course; the sort of stuff you pay a regular fee to use, and someone else hosts and delivers to your browser.

SaaS became the de facto startup business model some time ago. Why? It’s lucrative with strong revenue quality (high gross margins) and dependable (recurring) incomes. But in recent quarters, there’s been a shift toward more on-demand pricing (here’s the investor perspective). Which is like SaaS, but potentially even better.

And the trend away from SaaS toward on-demand is not slowing. For example, I chatted with Twilio’s CFO yesterday. Despite having bought some more SaaSy companies lately, he said that his company will keep its center of gravity in the on-demand world. We’re not surprised, but it was a data point worth sharing. (More on this below.)

Now, the day’s hottest funding rounds:

Freemium isn’t a trend — it’s the future of SaaS

While we adopted new pandemic habits like rearranging house plants to create pleasing Zoom backgrounds and having groceries delivered, top SaaS companies also tried something new — offering their products for free or at deep discounts.

Because many enterprises had to make snap decisions to digitize their operations, decision-makers were averse to making long-term plans. As a result, companies like Shopify, GoDaddy and GitHub roiled out free, free-trial and low-priced offerings aimed at end users.

Freemium conversion and expansion is here to stay, says Kyle Poyar, VP of Growth at VC firm OpenView. “The merits of launching a free plan should no longer need to be debated,” he says.

“Instead, more companies should be asking: Are we giving enough away for free?”

(Extra Crunch is our membership program, which helps founders and startup teams get ahead. You can sign up here.)

The tech giants 

Let’s talk about Google. Namely its Chromebook push. Anyone who recalls the UMPC boom, or even the ill-fated netbook phenom, could have been forgiven for dismissing Chromebooks. After all, they were nearly the same idea. But, unlike their predecessors, Chromebooks are kinda working? TechCrunch reported earlier this week that Chromebook sales were up 257% in Q1, for example. And today Google dropped some docks to try and get big companies to buy Chromebooks? For work? The latter bit makes no sense to me, though I will heartily admit that as far as couch computers go, Chromebooks are amazing.

Today, instead of another item or two from another Big Tech conglomerate, we’re turning to China. Recall that the Chinese Communist Party is in the process of cutting its fintech sector to a smaller size. The country’s tech industry seems to be in a general retreat as the government works to assert more control over its operations and influence.

We’ll see what impact that has on venture capital numbers over time. But there’s news from the country that matters to you and me. First, Chinese EV company Nio — which also has a Formula E team — is starting to sell cars in another country. A first. Norway, you win! And China is irked that India is not allowing Chinese companies to compete for a piece of its 5G hardware market. I am surprised that China is making noise about the matter, because after India banned apps from its companies, you would imagine that it would take a similar stance toward hardware that many countries eschew over security concerns.

Community

If you’re in the voting mood, give our podcast Equity a Webby vote. It’s the final voting day. So vote. Vote. Vote. Please vote. :)

Also, big shout out to our Extra Crunch #OG-EdTech community member Jomayra Herrera, who joined Reach Fund as their newest partner. Read more here and join us on Discord!

The Daily Crunch: Peloton share price falls 14% after product recall and data breach; CEO apologizes

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Hello friends and welcome to Daily Crunch, bringing you the most important startup, tech and venture capital news in a single package.

Today’s entry marks the third time the new crew and I have put this note together for you. Frankly, it’s been a blast. We also want to improve the missive over time. So! Shoot me a note directly with your feedback.

Turning to today: I got to help write a long-form piece digging into what drove 2020’s disappointing startup fundraising gender equality numbers. With that in mind, let’s get into the rest of the news. — Alex

Peloton treads backward

Leading the site today was news that former unicorn and now public company Peloton admitted that its treadmill products are dangerous. The company is recalling them. And TechCrunch broke the news that the company has a pretty serious cybersecurity leak. Big ups to Zack for leading our reporting there.

Investors were incensed about the recall. For both its cost, I reckon, but also because the company was arguing in public that consumer safeguard groups were wrong just weeks ago. Imagine if you were an investor, content that Peloton knew better. And then it wound up not knowing better. And now your shares are off 13% to 14% in a single day. (Brian has been great on this story, in case you’re looking for someone new to follow on Twitter. If that’s you, could I also interest you in a 45-minute Power Zone Endurance ride? I’ll be doing one with Matt later. Feel free to join.)

On a more serious note, Peloton faces a grip of competition from Tonal (read our EC-1 here), to Mirror (which exited last year), all the way back to the recently funded Ergatta, which wants you to row at home. With smart tech! All that’s to say that there are lots of startups and venture capital bets aiming at Peloton, and this was a very, very bad day for Big Bike.

Let’s talk about some seed deals

But enough about public companies and their inability to make safe products. Let’s get into some recent venture capital deals that you need to know about. Here are my favorites from the day, and one that I wrote:

Closing up, a note on the amount of money that is still sloshing around the venture capital world. Early Zoom investor Emergence Capital is out with two new funds worth nearly $1 billion. The main vehicle is a sixth early-stage fund worth $575 million. Looking back in time, the company’s fifth fund was worth $435 million. Its fourth was worth just $335 million, Connie reports.

Inflation! Venture style, I suppose. Also having been to dinner at an Emergence partner’s house in a better part of San Francisco than the one I used to live in, I can confirm that some of the company’s funds have done well for both it and its backers. That or he was already rich.

Advice and analysis from Extra Crunch

One CMO’s honest take on the modern chief marketing role

Every C-level executive faces unique challenges, but the chief marketing officer may be the most vulnerable.

Marketing is more art than science, which means everyone from the CEO to the person who waters the office plants can have an opinion about a PR blitz or the latest white paper.

That pressure takes a toll. According to management consultants Korn Ferry, the average tenure of a CMO is 3.5 years, the shortest of all C-suite roles.

In an exposé drawn from his own experience, Daniel Incandela, chief marketing officer of Terminus, shares his thoughts about what startups really expect from their lead storytellers. If you’re looking for a senior marketing role or know someone who is, read and share.

4 strategies for building a digital health unicorn

Two startups in Merck Global Health Innovation Fund’s portfolio — Preventice Holdings and Livongo — exited as unicorns last year.

“And we are expecting two more unicorn exits in 2021,” says GHI Fund President Bill Taranto.

Growing a health tech startup into a billion-dollar company isn’t easy, but it is somewhat straightforward, he says. For example, a CFO should be one of a digital health company’s first employees:

“Hiring just a bookkeeper or an accountant will create headaches for you later as you look to raise capital and support business development.”

(Extra Crunch is our membership program, which helps founders and startup teams get ahead. You can sign up here.)

Apple goes Google, naturally

At this point you’ve either decided to tune into the Apple-Epic spat, or you have decided not to. If you have, here’s some more on the matter. If you aren’t into it, we can move on.

But not from Apple, which is following Google into trying to juice more ad dollars from its existing properties and expanding the ad density of its app store search feature. Here’s Sarah:

Apple is introducing a new way for developers to advertise on the App Store. Previously, developers could promote their apps after users initiated a search on the App Store by targeting specific keywords. For example, if you typed in “taxi,” you might then see an ad by Uber in the top slot above the search results. The new ad slot, however, will reach users before they search.

If this is what Apple is doing to its products now, imagine what comes next. Happily I don’t like apps, so I will largely avoid these ads.

Turning to the rest of Big Tech, we’ve seen better-than-expected earnings from Lyft this week, with Uber set to report after the bell today. Kirsten and I are cooking up something longer on both sets of results soon.

Also in the Big Tech bucket are a new clone from Facebook, this time of Nextdoor, Twitter trying to get you to post better tweets, and a new cloud framework that Ron reports is getting a nod of approval from Microsoft and Google and IBM.

Finally, the Equity crew spoke to two CFOs about the efficacy and morality of going public earlier. Honestly, it was a blast.

The Daily Crunch: Tech stocks hammered after US Treasury Secretary speculates on hiking interest rates

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Are startup valuations about to fall?

Hello, friends! Alex here to talk to you for a hot second about money. Then we’ll get into startups, venture capital, what Big Tech is up to and more. I promise. But hang with me for a moment.

Tech stocks got hammered today: The tech-heavy Nasdaq fell by more than 2%. Cloud stocks endured twice the damage. What happened? The U.S. government said that it might raise interest rates. So what? Well, when rates were low, lots of money that might have been invested elsewhere was instead funneled into tech stocks and VC funds that invest in startups.

Now, with the government saying that it might shake up the current state of affairs, investors are responding by selling tech stocks. Bessemer Venture Partners investor Byron Deeter noted the drop, tweeting that after a “brutal few days in the clouds,” with software stocks off “~5% today and ~10% on the week,” he was curious if valuations are “just taking a breather after a massive 2020” or starting “a broader reset.”

That’s a great question. More on the underlying economics of the situation here and here. Now, into startup-land.

Twitter doubles down on subscriptions

If you were curious about how Twitter was going to pursue its subscription strategy, the answer, to a degree, is buying startups. Today Big Tweet announced that it is buying Scroll, a startup that charges its users a fee, providing them with an ad-free experience on various media sites. Scroll then split its user fee with those sites.

A neat model, yeah? It’s a bit like the startup called Contenture that TechCrunch covered a few times back in 2009. Only Scroll made more progress than Contenture did. And your humble servant was not a co-founder at Scroll.

Regardless, the Scroll-Twitter deal matters because the social media company is busy rolling up startups and products into its ecosystem to better craft a set of services that may help it monetize more effectively over the long haul. Sarah reports:

[Scroll] will become a part of Twitter’s larger plans to invest in subscriptions, the company says, and will later be offered as one of the premium features Twitter will provide to subscribers. Premium subscribers will be able to use Scroll to easily read their articles from news outlets and from Twitter’s own newsletters product, Revue, another recent acquisition that’s already been integrated into Twitter’s service. When subscribers use Scroll through Twitter, a portion of their subscription revenue will go to support the publishers and the writers creating the content, explains Twitter in an announcement.

Twitter vs. Substack? Yep. Twitter vs. Clubhouse? Yep. And if Twitter can help media companies better monetize and thus not die? Well, then it’s Twitter versus the a16z media operation. I didn’t really expect a Jack versus Marc 2021 but am here for it all the same.

A typical day in today’s startup funding market

There was a cornucopia of startup news today on the site, so I’ve narrowed it a bit to get you what you need in a hurry. Also, shoutout to Mary Ann for covering half of it all by herself.

Here’s the rundown:

To round out our startup and venture capital notes, here are two more bits of news: Austin-based Multicoin Capital has raised a $100 million fund to “further capitalize on rampant excitement in the crypto world,” per our own reporting. Oh, and London-based seed investment fund Stride VC has raised a £100 million fund.

Advice and analysis from Extra Crunch

How to break into Silicon Valley as an outsider

There is no magic spell that will induce an investor to meet with you. As with most things in life, it all comes down to who you know and what you have to offer.

“Nothing beats building human networks,” says Domm Holland, CEO and co-founder of Fast. “That’s the way that you’re going to get this done in terms of fundraising.”

Since its founding in 2019, Fast has raised $124 million across three rounds as it lands new users and partners like Stripe for its one-click checkout product. In this interview, Holland, a native Australian, shares actionable advice for other outsiders with startup dreams.

“Raising money isn’t the only thing,” Holland says. “You’ve got to hire people, you’ve got to build a team, you’ve got to build customers and suppliers, and you’ve got to build entire ecosystems.

(Extra Crunch is our membership program, which helps founders and startup teams get ahead. You can sign up here.)

The enterprise strikes back

Before we get into the enterprise news, here’s what you want to read about: Tesla spent $3 (not a typo) to purchase patents relating to battery tech that we think could really matter.

On the enterprise front, Ron has two stories today from tech giants that matter. The first is an interview with SAP CEO Christian Klein. SAP, you will recall, spun out Qualtrics a little bit ago. What’s ahead for the software giant? Ron is on the case!

From the same pen, Box’s time in the barrel continues as some of its largest public shareholders are agitating to “inject [Box’s] board with still more new blood, taking a swipe at the Box leadership team while it was at it.” This is a fight worth watching as it could encourage, or discourage, more unicorns from going public.

Finally from Big Tech, some good news. Namely that Instagram is working on improving its caption tech, which could help with accessibility. And our own Twitter-free Devin reports that Microsoft wants to help kids read.

Community

We asked everyone on Twitter about their experience trying to learn a foreign language, and you can weigh in here. Some of you have tried using Duolingo (with success!) and some shockingly got through German class in junior high without learning a single sentence of the language. Regardless of your personal experience, give the Duolingo EC-1 a read and learn about how the company started, how they figured out how to make money and what’s up next for them.

Speaking of starting a company … if you’re building your own, join us for this week’s Extra Crunch LiveRegister here. It’s free! See you there.

The Daily Crunch: TechCrunch’s parent company sold for $5B, Duolingo’s origin story

To get a roundup of TechCrunch’s biggest and most important stories delivered to your inbox every day at 3 p.m. PDT, subscribe here.

TechCrunch’s new home

The original plan was to spend a minute today explaining that the Daily Crunch is now being put together by a new and expanded team. I, your friend Alex, will be writing and collecting the main sections from here on out. We’ll also have input from Walter and Annie on the Extra Crunch side of things (like today’s Exchange column!), along with community notes from Drew and more. It’s going to be great.

But with the news out today that TechCrunch’s parent company’s parent company is selling our parent company to a new parent company, we can’t do anything but admit that our newsletter shakeup is hardly the biggest news story of the day.

You can read more of TechCrunch’s coverage of the deal here. We will have more on the matter in the coming weeks. You’ll learn more about it as we do.

I am beyond excited about getting the chance to write to you every day. A big thank you to Anthony Ha, who ran this fine newsletter for so long. But there is a lot of startup and tech news to get through today, so let’s put aside private equity buyouts of legacy media assets for the moment and get into the stuff we care about the most.

The big story: The Duolingo EC-1

TechCrunch has covered the explosive edtech sector extensively over the last year (some examples here and here), largely thanks to Natasha’s work. She joined the TC team just before the pandemic, making her focus on education technology instantly prescient as the world went into lockdown. Remote education became the default, and several billion dollars in venture capital quickly chased the trend.

Now, on perhaps the other end of the COVID era, Natasha just published a deep dive into one of the most fascinating companies in the edtech arena: Duolingo. Per her reporting in her brand-new EC-1 investigating the company, Duolingo has scaled to 500 million users and $190 million in 2020 bookings.

Edtech is now big business, and after a history of being a place where venture capital goes to die, it’s instead a red-hot sector with a . I’m still chewing on the 10,000+ words that we just shipped on Duolingo, but it’s clear already that Natasha crushed this particular assignment.

Startups and venture capital: Either NFTs are the next big thing or a lot of people are very wrong

Let’s talk startups, yeah? Turning to the day’s news, I found a few gems for your delectation.

We’ll start with Zoomo, an Australian e-bike company (formerly Bolt Bikes) that wants delivery folks to snag a subscription to its two-wheeled zoomers. As TechCrunch recently reported, you may have heard of the company after it “made a name for itself through partnerships with Uber Eats and DoorDash to help delivery workers access e-bikes through weekly subscriptions at discounted rates.”

It has since expanded to 10,000 bikes internationally and wants to work with companies of all sorts on getting their workers kitted about with its hardware. And it just raised $12 million. Let’s see how far its new capital allows the company to, er, scoot ahead.

Next up is Gatheround, which just raised $3.5 million in a seed round. The company, formerly known as Icebreaker, helps remote teams conduct engaging video meetings. Which is not a bad idea, as sometimes you need a little help to break the damn ice.

Per our own Mary Ann Azevedo, “Homebrew and Bloomberg Beta co-led the company’s latest raise, which included participation from angel investors, such as Stripe COO Claire Hughes Johnson, Meetup co-founder Scott Heiferman, Li Jin and Lenny Rachitsky.”

Finally, it is impossible to cover startups in 2021 without NFTs cropping up somewhere, so let’s allow Lucas Matney to tap our brains into the cryptoverse:

The creators behind CryptoPunks, one of the most popular NFT projects on the web, just revealed their latest project called Meebits. The project boasts 20,000 procedurally generated 3D characters that are tradeable on the Ethereum blockchain.

I won’t lie, why not procedurally generate 200,000? Or 2,000,000? Or 20? A lot of my friends are tweeting about bored apes and breeding digital horses. Meanwhile, I sit around a stack of paper books feeling at once like a caveman and an oracle able to see what won’t last. Either way, it’s the year of non-fungible digital ownership of proof of digital ownership of fungible images.

Further reading:

The tech giants: Twitter vs. Clubhouse

Turning to the Big Tech companies, there was a good chunk of news today, the most important of which is that Twitter’s push into live audio is no joke. Nor is it some sort of side project that never really gets the full attention of the social giant’s product team. Instead, Twitter announced today that “it’s making Twitter Spaces available to any account with 600 followers or more, including both iOS and Android users,” Sarah reports.

Even more, the company also “officially unveiled some of the features it’s preparing to launch, like Ticketed Spaces, scheduling features, reminders, support for co-hosting, accessibility improvements and more.” Get hype, kids; Twitter versus Clubhouse is now in its second round and we’re pretty hype about it.

Two more things for your reading pleasure: When it comes to the biggest tech companies, a key topic — and the current theme of a lawsuit between Team Fornite and Team Dongle — has been the cut of revenues that app stores of all stripes get to take. Long stuck at 30%, a rate that Apple is apparently determined to stick to regardless of how poorly it makes them look, there’s movement on the matter.

Today, Epic Games bought ArtStation and instantly cut its commission rate from the 30% that it was to the 12% that Epic now charges on its own games store. Microsoft previously reduced its cut to 12%. That sound you hear is Apple screaming as some of its record net income is slowly eroded by more creator-friendly business practices.

Finally, in the world of Big Tech, Dell is selling Boomi to help cover the debts it accrued by buying EMC. Ron Miller has the details.

Twitter at CES 2020

Image Credits: TechCrunch

Advice and analysis from Extra Crunch

Analytics as a service: Why more enterprises should consider outsourcing

As KPIs go, return on experience (RoX) ranks near the top of the list. Unfortunately, many startups have no way to measure RoX — doing so requires a holistic approach that exceeds the capacity of most growth-focused, early-stage companies.

Startups that need to develop a data strategy while conserving engineering resources are driving growth in the analytics-as-a-service (AaaS) market. If you’re looking for insights into winning customers over strategically, cutting technical costs and making better decisions faster, AaaS can help you set realistic expectations.

How to attract large investors to your direct investing platform

A changing regulatory environment and pandemic-fueled growth has created a lot of new wealth and increased interest in direct investing.

In a guest post for Extra Crunch, investor David Teten examined several online platforms that serve as market-makers to get a better sense of how they attract investors and increase engagement.

These companies play for high stakes, says Teten, because a competent direct-investing platform must be able to operate as seamlessly as a traditional fund.

(Extra Crunch is our membership program, which helps founders and startup teams get ahead. You can sign up here.)

Community

Come hang out on our shiny new Extra Crunch Discord server. Why do we have a Discord server? Great question; glad you asked. TechCrunch writers, company founders, investors and everyone in between can’t keep up with noisy Twitter banter in a meaningful way, so now we have a home to chat about just about anything that’s on your mind. Join us!

We’re absolutely thrilled to have FirstMark Capital Managing Partner Rick Heitzmann and Orchard CEO Court Cunningham join us on an upcoming episode of Extra Crunch Live. The event takes place on May 5 at 3 p.m. EDT/noon PDT. Register for free here.

Image Credits: Orchard / FirstMark Capital