Google acquires smart glasses company North, whose Focals 2.0 won’t ship

Google confirmed today via blog post that it has acquired Canadian smart glasses company North, which began life as human interface hardware startup Thalmic Labs in 2012. The company didn’t reveal any details about the acquisition, which was first reported to be happening by The Globe and Mail, last week. The blog post is authored by Google’s SVP of Devices & Services Rick Osterloh, which cites North’s “strong technology foundation” as a key driver behind the deal.

Osterloh also emphasizes Google’s existing work in building “ambient computing,” which is to say computing that fades into the background of a user’s life, as the strategic reasoning behind the acquisition. North will join Google’s existing team in the Kitchener-Waterloo area, where North is already based, and it will aid with the company’s “hardware efforts and ambient computing future,” according to Osterloh.

In a separate blog post, North’s co-founders Stephen Lake, Matthew Bailey and Aaron Grant discuss their perspective on the acquisition. They say the deal makes sense because it will help “significantly advance our shared vision,” but go on to noted that this will mean winding down support for Focals 1.0, the first-generation smart glasses product that North released last year, and cancelling any plans to ship Focals 2.0, the second-generation version that the company had been teasing and preparing to release over the last several months.

Focals received significant media attention following their release, and provided the most consumer-friendly wearable glasses computing interface ever launched. They closely resembled regular optical glasses, albeit with larger arms to house the active computing components, and projected a transparent display overlay onto one frame which showed things like messages and navigation directions.

Around the Focals 1.0 debut, North co-founder and CEO Stephen Lake told me that the company had originally begun developing its debut product, the Myo gesture control armband, to create a way to interact naturally with the ambient smart computing platforms of the future. Myo read electrical pulses generated by the body when you move your arm and translated that into computer input. After realizing that devices it was designed to work with, including VR headsets and wearable computers like Google Glass, weren’t far enough along for its novel control paradigm to take off, they shifted to addressing the root of the problem with Focals.

Focals had some major limitations, however, including initially requiring that anyone wanting to purchase them go into a physical location for fitting, and then return for adjustments once they were ready. They were also quite expensive, and didn’t support the full range of prescriptions needed by many existing glasses-wearers. Software limitations, including limited access to Apple’s iMessage platform, also hampered the experience for Apple mobile device users.

North (and Myo before it) always employed talented and remarkable mechanical electronics engineers sources from the nearby University of Waterloo, but its ideas typically failed to attract the kind of consumer interest that would’ve been required for sustained independent operation. The company had raised nearly $200 million in funding since its founding; as mentioned, no word on the total amount Google paid, but it doesn’t seem likely to have been a blockbuster exit.

In an email to North customers, the company also said it would be refunding the full amount paid for any Focals purchases – likely to defray any complaints about the end of software support, which occurs relatively soon on July 31, 2020.

North ending production of current Focals smart glasses to focus on Focals 2.0

Smart glasses maker North announced today that it will be ending production of its first-generation Focals glasses, which it brought to market for consumers last year. The company says it will instead shift its focus to Focals 2.0, a next-generation version of the product, which it says will ship starting in 2020.

Focals are North’s first product since rebranding the company from Thalmic Labs and pivoting from building smart gesture control hardware to glasses with a built-in heads-up display and smartphone connectivity. CEO and founder Stephen Lake told me in a prior interview that the company realized in developing its Myo gesture control armband that it was actually more pressing to develop the next major shift in computing platform before tackling interface devices for said platforms, hence the switch.

Focals 2.0 will be “at a completely different level” and “the most advanced smart glasses ever made,” Lake said in a press release announcing the new generation device. In terms of how exactly it’ll improve on the original, North isn’t sharing much but it has said that its made the 2.0 version both lighter and “sleeker,” and that it’ll offer a much sharper, “10x improved” built-in display.

North began selling its Focals smart glasses via physical showrooms that it opened first in Brooklyn and Toronto. These, in addition to a number of pop-up showroom locations that toured across North America, provided in-person try-ons and fittings for the smart glasses, which must be tailor-fit for individual users in order to properly display content from their supported applications. More recently, North also added a Showroom app for iOS devices, that included custom sizing powered by more recent iPhone front-facing depth sensing camera hardware.

North’s first-generation Focals smart glasses.

To date, North hasn’t revealed any sales figures for its initial Focals device, but the company did reduce the price of the glasses form $999 to just under $600 (without prescription) relatively soon after launch. Their cost, combined with the requirement for an in-person fitting prior to purchase (until the introduction of the Showroom app) and certain gaps in the product feature set like an inability to support iMessage on iOS natively, all point to initial sales being relatively low volume, however.

To North’s credit, Focals are the first smart glasses hardware that manage to have a relatively inconspicuous look. Despite somewhat thicker than average arms on either side where the battery, projection and computing components are housed, Focals resemble thick acrylic plastic frames of the kind popularized by Warby Parker and other standard glasses makers.

With version 2.0, it sounds like Focals will be making even more progress in developing a design that hews closely to standard glasses. One of the issues also cited by some users with the first-generation product was a relatively fuzzy image produced by the built-in projector, which required specific calibration to remain in focus, and it sounds like they’re addressing that, too.

The Focals successor will still have an uphill battle when it comes to achieving mass appeal, however. It’s unlikely that cost will be significantly reduced, though any progress it can make on that front will definitely help. And it still either requires non-glasses wearers to opt for regularly donning specs, or for standard glasses wearers to be within the acceptable prescription range supported by the hardware, and to be willing to spend a bit more for connected glasses features.

The company says the reason it’s ending Focals 1.0 production is to focus on the 2.0 rollout, but it’s not a great sign that there will be a pause in between the two generations in terms of availability. Through its two iterations as a company, Thalmic Labs and now North have not had the best track record in terms of developing hardware that has been a success with potential customers – Focals 2.0, whenever they do arrive, will have a lot to prove in terms of iterating enough to drive significant demand.

HealthTech VCs, fundraising in August, reducing churn, North, and co-ops as startups

What tech gets right about healthcare

This week, our long-time healthtech correspondent Sarah Buhr href="https://techcrunch.com/2019/08/06/what-tech-gets-right-about-healthcare/">talked to leading health VCs Phin Barnes of First Round Capital, Matt Ocko of DCVC, and Nick Naclerio of Illumina Ventures about what they are seeing in the healthtech ecosystem, how they are thinking about investments in the space, as well as the reasons behind why they led their recent deals in health startups.

[DCVC’s] thesis is simple: if the cost for superior, life-saving care is half to 10x less, and results are 10-100 times better, then adoption happens quickly, and hospitals and insurance companies are hard-pressed to say no to saving money while lives are saved. Some of the healthcare companies we have invested in have achieved dramatic results to help deliver “disruption from within”.

One example is Karius, which uses genomics and AI to advance infectious disease diagnostics. The company can recognize almost every pathogen mankind has ever encountered at the genomic level.

Using machine learning algorithms that allow for rapid analysis of complex genomic data, they are pioneering new testing methodologies to accurately detect and characterize infectious diseases. Instead of relying on a century-old method developed by Louis Pasteur that can take weeks for a result, the Karius gene-based blood test that can return results in a day.

This can make the difference between life and death. And Karius’ technology is backed by multiple large-scale studies, peer-reviewed publications, and a delivery and reimbursement model that satisfies both doctors and administrators in the existing framework of the healthcare system.

How to fundraise in August

Fundraising is always brutal (even if journalists never cover the gritty and gory details). And August would seemingly be the most brutal month to fundraise, what with everyone on vacation. The reality though is that while you can’t fundraise in August the way you might in September or October, there are a lot of strategies you can use to take advantage of the uniquely relaxed tenor that August offers. I provide some context for how to fundraise in August, as well as some tactics to implement to maximize your fundraising efficiency in the fall.

Hardware startup North’s big pivot bet on wearable computing and platform shifts

Waterloo, Canada-based hardware startup North is a rare bird when it comes to the tech sector: It began life as an entirely different kind of hardware startup as Thalmic Labs in 2012, and launched a major pivot and re-brand in 2018.

The shift included a new name, and an entirely new product focus. It launched its Focals smart glasses last year, and earlier in 2019 sold the tech behind its original product a gesture control armband called Myo, to CTRL-labs.

This kind of system-shocking directional change can cause whiplash at even far less ambitious software startups, but when I spoke to co-founder and CEO Stephen Lake about the change and the company’s new focus, he spoke of the about-face more as a natural evolution long in the making than a late-stage shift.

“It goes way back when we started Thalmic in 2012,” Lake said. “Actually, we were working on our Myo product, which was an input for heads-up displays, VR headsets, etc. We realized back then, when we were pairing it up with the early versions of [Google] Glass and a whole variety of other displays and smart glasses, that the glasses were so far from being the consumer product that we actually wanted to wear and use. And we said, ‘We think directionally this is going to exist, we think there’s this future where we can bring technology with us into the world end up being less distracted, more present, but still get those benefits we get from computing today.’ Instead of the future of staring at screens, or being cut off in like Ready Player One world in the future, actually bringing technology and make it a seamless part of our world.”

Basically, Lake positions the problem as a kind of classic ‘cart before the horse’ dilemma: How could its interface device for a future class of devices achieve meaningful purchase if that class of devices was off to a slower start than anticipated? A less ambitious startup might’ve refocused on innovating accessories for an established device market, but Lake says his company instead took aim at pioneering an entirely new class of consumer device.

Focals by North Review: The future is (almost) here

The concept of an IRL heads-up display has been a part of science fiction since basically the beginning. Big players have tried their hand at it with less than stellar results — most notably Google with Glass, and more recently Intel’s Vaunt. But North may have cracked the nut on smart glasses with Focals.

They are not perfect by any stretch of the imagination — they’re slightly heavy and don’t feel quite as seamless as science fiction promised they would — but this may be the best pair of smart glasses yet.

Who

Focals were created by North, a Canadian company backed by Intel Capital, Spark Capital and the Amazon Alexa Fund with nearly $200 million in funding. Around the time Google Glass was released, founders Aaron Grant, Matthew Bailey and Stephen Lake were working on a smart arm band. They were disenchanted, as were many, with Glass and sought out to make something better.

Their first priority? Make a great pair of glasses, then outfit them with technology. In order to do that, they had to allow for prescription lenses, which means that the lenses of their product had to be curved. This throws a huge wrench in the idea of lens-projected notifications and content, so Focals created its own special projector.

The company also felt that the touchpad on the side of Google Glass was overly cumbersome, leading them to build the Focals Ring to let users navigate through the menu.

What

The Focals are technically AR glasses, but they’re not focused on gaming or content consumption. The product is designed to move notifications from your phone to your sightline. It’s a bit like an Apple Watch for your face.

These notifications include the date and time, the weather, text notifications, email, Slack, Apple News alerts, Uber notifications, sports scores, turn-by-turn navigation and more. Users navigate through this content using the Ring, outfitted with a nub of a joystick, which is meant to be worn on the index finger of your dominant hand.

Users can proactively seek out information by clicking the joystick and scrolling, but the headset also serves up information in a push notification, including incoming messages and emails.

Importantly, North implemented a smart response system to keep users from having to pick up their phone each time they get a notification. The system gives users two options: choose from a list of smartly generated responses, or use speech-to-text through Focals’ built-in Alexa integration (the system is listening via built-in mic — but wearers have to opt-in during set up).

However, one of the great advantages for the Focals is also one of its weaknesses. The company chose to build a custom pair of glasses that could work with Rx lenses. That also means that the eyebox (the surface where you can see the projection) is smaller than other AR gadgets, which often use waveguides. In other words, your Focals have to be positioned pretty near perfectly to see the image. The company works hard to make sure that’s the case, fitting the glasses to your specific face. But glasses shift and move throughout the day, which means there’s plenty of re-adjusting in order to see the picture.

All that said, the Focals look surprisingly good. In fact, passersby would be hard-pressed to detect that they’re smart glasses in the first place. They aren’t comfortable enough to wear all day — the extra weight on the front means they get a bit uncomfortable after a few hours. But overall, these are pretty discreet as far as smart glasses go.

How

It’s a relatively time-consuming process to get your hands on a pair of Focals. Because the fit and size are so important to usability, users interested in purchasing a pair have to go to one of North’s two stores (there’s one in Toronto, and one in Brooklyn, NY).

The visit to the store is by appointment. Upon arrival, store associates will take you into a booth where you’ll sit before 11 cameras that will 3D model your head, determining where your eyes and ears sit relative to the rest of your face. The cameras also try to understand your gaze.

From there, you get a demo with a standard (not fitted) pair of Focals, during which you learn how to align the Focals and use the Ring. It takes a few weeks for your custom-fit Focals to be ready to pick up, at which point you go through a final sizing with an optician.

It’s tedious, and will be difficult for the company to scale, but it’s part of what gives Focals an edge in quality. Luckily for folks outside of Toronto and NY, Focals is heading off on a pop-up tour. You can check out the tour dates and locations here.

Why

‘Why?’ is perhaps the toughest question to answer when it comes to the Focals. The goal, as outlined by the company, is to keep you connected to the digital world without taking you out of the real world. In short, stop looking down at your phone.

That said, Focals also take away the option. When your phone rings, or even when your Apple Watch buzzes, you have a choice to make: look down, or ignore. When you’re wearing the Focals, that decision is eliminated.

For this reason, I feel like this product is meant for early adopters and folks who enjoy being ultra-connected to the digital world. If you’re already addicted to the sweet chime of your phone, the Focals may very well keep you more connected to the real world, and potentially save your neck from some stiffness. But if you do well to live in the real world and don’t appreciate the constant flow of notifications to your phone, the Focals likely won’t help you maintain that separation.

There are also some minor issues with the Focals themselves. The Ring isn’t super comfortable, particularly when typing on a computer (something most of us spend hours each day doing). The Ring also seems like something that would be very easy to lose or break — this hasn’t happened to me yet, but I wouldn’t be surprised if it did. (For now, North is replacing broken rings for free.)

With the Focals themselves, I’d like to be clear when I say that I was pleasantly surprised with the over all experience. The UI is pleasant to look at, and the little chime of a notification that whispers in your ear is most certainly addictive.

However, I found my eyes getting tired after more than an hour wearing the Focals. Using the Focals means that you’re constantly changing the focus of your eyes from close to far away, which can be tiring. Moreover, if the glasses shift a bit on your face, the text of the notification can become fuzzy, making the experience even more tiring.

Plus, the glasses are built to bend halfway through the arms, as opposed to where the arms meet the frames. This means you can’t hang the Focals off the front of your shirt, which is an admittedly minor gripe, but it bugged me throughout the review process.

Add to that the fact that Focals start at $600, this product is really for technophiles. For now.

North is on the right track. The company is constantly developing new features that are released each week — they recently launched Google Fit support to check your steps, as well as language lessons to brush up on your French during your walk to work. And they’ve started with the right priorities in mind. The Focals are fine looking glasses, and in general, the tech works. Now it’s about refinement.

AR glasses startup North picks up Intel’s Vaunt patents

Intel’s loss, it seems, is North’s game. As first noted by The Verge, the startup has picked up the “technology portfolio” behind Vaunt, the AR glasses shuttered by the chipmaker in April year after a couple of glowing previews.

North (nee Thalmic Labs) debuted its own take on the category around six months after Intel abandoned its efforts. Focals have been positioned as a kind of Warby Parker-esque take on the category. They’re essentially customizable glasses with a built-in head’s up display looking to finally deliver on the unfulfilled promise of Google Glass.

Intel’s own tech works in a similar matter, reflecting a laser projection back into the wearer’s eye. For Intel, however, Vaunt always felt like a pet project from a company that generates most of its revenue supplying components for other brands. Notably, Intel Capital has invested in North, so this deal could finally help some of its own vision finally come to fruition.

North is certainly viewing the application purchase as more a partnership than anything, referring to it as such in a tweet. “So proud to grow our business with such a great partner,” the company writes. “Stay tuned, this is just the beginning.”

Details of the deal haven’t been disclosed, but North notes that it contains “hundreds of patents and patent applications.” Given how closely the two companies appear to be working here, it seems like a pretty safe bet they got a sweetheart deal for the portfolio.