This week’s Sunday Rewind takes us back to 2021’s #mtpcon Digital Americas conference and a talk from Twitter’s former head of research Nikkia Reveillac on why emotional intelligence is the key ingredient in the highest performing product development teams. Nikkia starts with a story about the US and Trinidad and Tobago football teams both trying [...] Read more »
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This Sunday Rewind from Kate Leto takes us back a few years to examine organisational awareness, which she describes as a product leader’s ability to manoeuvre the complex human networks and patterns of influence, values, emotions and power that make up an organisation’s operating system. Someone with high organisational awareness can, says Kate: Make more [...] Read more »
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Today, we look back to the not-so-distant past of pre-pandemic times at #mtpcon London 2019. Kate Leto examines the importance of emotional intelligence in individuals and teams and asks how it can be used to make better hiring decisions. [...] Read more »
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In this #mtpcon Digital Americas keynote, Nikkia Reveillac, Former Head of Research, Twitter looks at why EQ is the key ingredient in the highest performing product development teams. Watch the video to see Nikkia’s talk in full (Mind the Product members can also watch the recordings of all our #mtpcon Digital Americas talks – coming soon). [...] Read more »
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In this ProductTank London talk, Product Consultant, Darren Gavigan explains the importance of emotional intelligence and how it can make you a better product manager.
His key points include:
- The emotional intelligence umbrella
- Curiosity and adaptability
- Passion and belief
Watch the video to see Darren’s talk in full. Or read on for an overview of his key points.
The emotional intelligence umbrella
Upon joining a new company as a consultant, Darren was told he would be ok because he had good emotional intelligence. The umbrella of things that encompasses what emotional intelligence is can be large, as emotional intelligence can be defined differently for everyone. Darren provides five areas to focus on that will help product managers to improve their working day, deliver successful products, enable their teams and further their product careers.
Empathy is the most valuable component of emotional intelligence. It underpins everything and is the biggest point of anything to do with emotional intelligence. It refers to the ability to understand and share the feelings of another person. Some ways to showcase empathy are to build relationships, say hi to colleagues, make small connections and make people feel valued. Product managers are in the middle of teams and it is the product manager’s job to connect the team together.
Curiosity and adaptability
Two other areas of focus Darren mentions are curiosity and adaptability. Product managers need to be willing to learn and become knowledgeable sponges. They must also be flexible and recognize when to continue a course of action and when it’s time for a change.
Passion and belief
Finally, passion and belief are two areas that are inherently linked. Product managers need to be passionate about the work they are doing. It’s infectious. If the product manager is passionate then their team will be also. They must also be able to show that they believe. They must have trust, faith, and confidence in their people and their products.
The key takeaway from this talk is that it doesn’t matter where we work, emotional intelligence is important.
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Mental health is one of the biggest issues of recent times, with Kendall Jenner, Emma Stone, Lady Gaga and even The Rock opening up about their mental health issues. Even the royal family has got in on the act, setting up the Heads Together charity. And it’s not just a fleeting issue. The World Health Organisation says depression will overtake cancer as the world’s main… Read More