Nigeria’s Helium Health acquires Qatar’s Meddy in rare Africa-GCC deal

Nigeria-based health tech startup Helium Health has acquired Meddy, a Qatar- and UAE-based doctor booking platform for an undisclosed amount.

The acquisition, termed “a great deal” by Helium Health CEO Adegoke Olubusi on a call, is unusual in the sense that it overlaps two regions that rarely do in tech: Africa and the Gulf Cooperation Council (GCC).

Meddy CEO Haris Aghadi and COO Abed Alkarim Khattab will join Helium’s leadership team as part of the deal. They will “play integral roles in Helium’s execution of its GCC strategy and operations.”

Helium Health’s acquisition of Meddy is a major expansion play. The company, founded by Olubisi, Dimeji Sofowora and Tito Ovia in 2016, is well-known for its core electronic medical records (EMR) and hospital management solutions in Africa. But it has since evolved to offer other services under its platform, including HeliumPay, a billing and payments solution; a collateral-free loan product, HeliumCredit; patient-provider and revenue cycle management service HeliumDoc; and data analytics services.

With a presence in six African countries — Nigeria, Ghana, Senegal, Liberia, Kenya and Uganda — Helium Health has signed more than 500 healthcare facilities. Over 7,000 medical professionals from these facilities now provide care to more than 300,000 patients monthly.

Typically, an enterprise client needs various services on one platform — from electronic medical record and management information systems to revenue cycle management, consolidated analytics and telemedicine services.

However, most platforms in the GCC have use cases that are more vertical than horizontal. For instance, Vezeeta and Okadoc help users book appointments, access teleconsultation services and order medications; Bayzat offers an online platform for HR administration, payroll management and health insurance; and Clinicy runs a digital healthcare management system. So, for enterprise clients to get a holistic EMR experience, they will need to stack these different products on top of each other.

Though Helium Health has a wide range of B2B offerings, it lacks in these other areas especially in telemedicine and appointment bookings, which are more consumer-facing products. The company could have built out these services but acquiring Meddy presented a better option due its expansion play. Apart from providing a doctor booking platform and telemedicine product to manage bookings and patient reviews, Meddy offers marketing solutions for hospitals to improve their online presence and attract new patients.

Helium Health

With Meddy, the Y Combinator and Tencent-backed company can now cover a broader range of services health groups need. Meddy will merge with Helium Health’s patient-provider and revenue cycle management platform under the name Helium Doc.

“You don’t have a lot of people who can provide a suite like ours in the GCC. If they do, they’re doing it at a price point that’s so high that they’ve already priced out the market in that sense,” Olubusi said to TechCrunch.

“But we can provide a full suite where you can do your appointments booking, marketing solution, EMR, hospital management information system, and have everything in a one-stop shop. It saves you a lot of stress in the process from trying to consolidate many different systems.”

Aghadi adds that the partnership gives interoperability to its clients, an absent feature in other EMRs and siloed individual platforms.

Many legacy and new products do not have open APIs and that makes it difficult for data to move between them. Healthcare providers feel the brunt of this missing interoperability when they use such platforms to make uninformed health decisions.

“Interoperability is a very big challenge in the region, and having this one-stop place like ours solves that,” Aghadi remarked.

While two obvious factors — exploiting what other healthcare platforms lack and taking advantage of a growing opportunity in the GCC region (where investment in digital infrastructure will account for 30% of healthcare investment between 2023 to 2030) — drove this acquisition and partnership, there is a third, more subtle factor Olubisi and Aghadi point out: the teams.

According to both founders, the Helium Health and Meddy teams are identical in operations, technology execution, culture and market price points. These similarities made it easy for both companies to sign off the deal in less than four months.

“Beyond the actual product and market opportunity, what made this possible was really the composition of the team, how well they executed the fact that they share a DNA and culture that’s very similar to ours,” said Olubusi.

Meddy currently serves more than 150 private clients within the UAE and Qatar. The company, backed with just $1.8 million in VC funding, has facilitated over 200,000 doctor appointments while enabling healthcare providers to generate approximately $130 million in billings.

As both companies come together, Olubusi says the next plan is to figure out how better to serve the GCC market with its complete EMR solutions and, at the same time, roll out telemedicine and doctor booking services for its clients in Africa.

“Over the next few months, a lot of what we’re doing is being able to better roll out these consolidated product suites in our markets and serve them more,” he said. “I mean, we want to double, triple the growth of our client base over the next two to three years and extend our reach even further to make sure that Helium Health is the top health tech provider in the GCC region just as it is in Africa.”

RDMD attacks rare diseases with data mined from health records

You wouldn’t expect a medical app to get its start as a Snapchat competitor. Neither did video chat startup TapTalk’s founder Onno Faber. But four years ago he was diagnosed with a rare disease called Neurofibromatosis Type 2 that caused tumors leading Onno to lose hearing in one ear. He’s amongst the one in ten people with an uncommon health condition suffering from the lack of data designed to invent treatments for their ails. And he’s now the co-founder of RDMD.

Emerging from stealth today, RDMD aggregates and analyzes medical records and sells the de-identified data to pharmaceutical companies to help them develop medicines. In exchange for access to the data, patients gets their fragmented medical records organized into an app they can use to track their treatment and get second opinions. It’s like Flatiron Health, the Google-backed cancer data startup that just got bought for $2 billion, but for rare diseases.

Now RDMD is announcing it’s raised a $3 million seed round led by Lux Capital and joined by Village Global, Shasta, Garuda, First Round’s Healthcare Coop, and a ton of top healthtech angels including Flatiron investors and board members. The cash will help RDMD expand to build out its product and address more rare diseases.

RDMD founders (from left): Nancy Yu and Onno Faber

We believe that the traditional way rare disease R&D is done needs to change” RDMD CEO Nancy Yu tells TechCrunch. The former head of corp dev at 23andme explains that, “There are over 7,000 rare diseases and growing, yet <5% of them have an FDA-approved therapy . . . it’s a massive problem.” 

While data infrastructure supports development of treatments for more common diseases like cancer and diabetes, rare diseases have been ignored because it’s wildly expensive and difficult to collect the high-quality data required to invent new medicines. But “RDMD generates research-grade, regulatory-grade data from patient medical records for use in rare disease drug R&D” says Yu. The more data it can collect, the more pharma companies can do to help patients.

Trading Utility For Patient Data

With RDMD’s app, a patient’s medical data that’s strewn across hospitals and health facilities can be compiled, organized and synthesized. Handwritten physicians’ notes and faxes are digitized with optical character recognition, structuring the data for scientific research. RDMD lays out a patients’ records in a disease-specific timeline that summarizes their data that can be kept updated, delivered to specialists for consultations, or shared with their family and caregivers.

If users opt in, that data can be anonymized and provided to research organizations, hospitals, and pharma companies that pay RDMD, though these patients can delete their accounts at any time. Since it’s straight from the medical records, the data is reliable enough to be regulation-compliant and research-ready. That allows it to accelerate the drug development process that’s both lucrative and life-saving. “It normally takes millions of dollars over several years to gather this type of data in rare diseases” Yu notes. “For the first time, we have a centralized and consented set of data for use in translational research, in a fraction of the time and cost.”

So far, RDMD has enrolled 150 patients with neurofibromatosis. But the potential to expand to other rare diseases attracted a previous pre-seed round from Village Global and new funding from angels like Clover Health CEO and Flatiron board member Vivek Garipalli, Flatiron investor and GV (Google Ventures) partner Vineeta Agarwala, Twitter CTO Parag Agrawal, former 23andme president Andy Page, and the husband and wife duo of former Instagram VP of product Kevin Weil and 137 Ventures managing director Elizabeth Weil.

“Onno and Nancy realized there’s an opportunity to do in rare diseases what Flatiron has done in oncology — to aggregate clinical data from patients, and to leverage that data in clinical trials and other use cases for biotech and pharma” says Shasta partner Nikhil Basu Trivedi. RDMD will be competing against pharma contract research organizations that incur high costs for collecting data the startup gets for free from patients in exchange for its product. Luckily, Flatiron’s exit paved the way for industry acceptance of RDMD’s model.

“The biggest risk for our company is if we lose our focus on providing real, immediate value to rare disease patients and families. Patients are the reason we are all here, and only with their trust can we fundamentally change how rare disease drug research is done” says Yu. RDMD will have to ensure it can protect the privacy of patients, the security of data, and the efficacy of its application to drug development.

Hindering this process is just one more consequence of our fractured medical records. Hopefully if startups like RDMD and Flatiron can demonstrate the massive value created by unifying medical data, it will pressure the healthcare power players to cooperate on a true industry standard.