Amazon’s new Echo Dot, up close and hands-on

If the Echo Show was the Amazon device most desperately in need of a makeover (please and thank you), the Dot was certainly a close second. After all, while the cheapest (and best selling) Echo device has already been through a couple of iterations, the hardware wasn’t exactly the sort of thing you’d proudly display on the coffee table.

The thing that strikes you immediately upon seeing the redesigned version of what Amazon calls “the best selling speaker” is how much the new generation of the product is influenced by Google’s Home Mini. In fact, Google’s influence was evident all over the place here.

That said, I actually prefer the design on this one. The new Dot has a similar form factor to its predecessor, keeping the rough dimensions and button layouts in tact. The biggest difference from the design perspective, is the cloth speaker that surrounds the perimeter of the device. The product takes the whole “speaker” part of “Smart Speaker” a bit more seriously.

The new version tops out at about 70 percent louder than the original Dot. The company played a pair of the products in tandem for me (the Ed Sheeran, for the record, was not my choice), with each one splitting the left and right stereo channels.

The effect was solid, though I’m not rushing out to replace the Google Home Max in my apartment at the moment. That said, you can piece together a decent Amazon-only system with products like the Sub and Link.

The most impressive bit in all of this is, naturally, the price. Amazon managed to improve the hardware without charging more. That would have been a mistake, of course. The $49 price tag is kind of the whole point of the Dot. This is the gateway drug into the Alexa ecosystem (Echosystem?).

At that level, you’ve got a low cost entry into multi-room audio. It’s all part of the company’s approach to home audio. By circumventing high ticket items like the HomePod or Google Home Max, Amazon is letting users build their home audio system piece by piece.

Amazon refreshes its best-selling Echo Dot

The first big piece of hardware news at today’s Amazon event is a long-awaited refresh to the Echo Dot — what the company calls the “best selling speaker, ever.” The new product features a fully refreshed design with a much nicer cloth covering — akin to the new Echo and Echo Plus, along with Google’s Home line.

Rolling out next month, the Dot still runs $50, like its predecessor, along with an updated driver (from 1.1 to 1.6), bringing 75 percent louder audio than the most recent device. As with other Dots, the cheapest Echo features both Bluetooth and Audio, connecting to third-party speakers and the new Echo Input.

Google Home Mini was the best-selling smart speaker in Q2

Amazon’s Echo Dot may have been a bestseller on Prime Day, but Google’s Home Mini device is now the top-selling smart speaker worldwide, according to a new report out this morning from Strategy Analytics. The analyst firm says Google’s small speaker accounted for 1 in 5 smart speaker shipments in Q2 2018, edging out the Echo Dot with its 2.3 million global shipments compared to Echo Dot’s 2.2 million.

Combined, these two entry-level smart speakers – the Echo Dot and Home Mini – accounted for 38% of global shipments, the firm found.

In total, 11.7 million smart speaker devices were shipped during Q2, with 4 out of the top 5 devices coming from either Amazon or Google.

Following the Dot, was Amazon’s flagship Echo device with 1.4 million shipments, then Alibaba’s Tmail Genie (0.8m), and Google Home (0.8m).

Apple’s HomePod wasn’t ranked in the top five, but took a 6% share of the shipments in Q2.

However, HomePod’s premium focus and higher price tag allowed it to take a sizable chunk of smart speaker revenue during this period.

While the Home Mini and Echo Dot combined accounted for 17% of smart speaker revenues, Apple’s HomePod alone took a 16% share of wholesale revenues. And in terms of devices above the $200 price point, the HomePod had a 70% revenue share.

Strategy Analytics’s report also indicated this growing market is still in flux, thanks to expected new arrivals which could impact the shares held today by existing players.

“The number of smart speaker models available worldwide has grown significantly over the last twelve months as vendors look to capitalize on the explosive market growth,” said David Mercer, Vice President at Strategy Analytics, in a statement. “Heavyweight brands such as Samsung and Bose are in the process of launching their first models, adding further credibility to the segment and giving consumers more options at the premium-end of the marker,” he added.

Amazon’s Echo Dot Kids Edition gains new skills from Disney and others

Amazon is today rolling out a set of new features to its Echo Dot Kids Edition devices – the now $70 version of the Echo Dot smart speaker that ships with a protective case and a year’s subscription to Amazon FreeTime, normally a $2.99 per month subscription for Prime members. Now joining the Kids Edition’s parental controls and other exclusive content are new skills from Disney, Hotel Transylvania, and Pac-Man as well as a calming “Sleep Sounds” skill for bedtime.

There are now four new skills that play sounds of thunderstorms, rain, the ocean, or a babbling brook, as well as an all-encompassing “sleep sounds” skill that offers 42 different soothing options to choose from. New parents may be glad to know that this includes baby soothing sounds like cars, trains and the vacuum (don’t knock it until you try it, folks. It works.)

Amazon clarified to us that while there is a version of sleep sounds in the Skill Store today, this version launching on the Kids Edition is a different, child-directed version.

Also new to the Kids Edition is “Disney Plot Twist,” which is like a Disney version of Mad Libs where players change out words and phrases in short adventure stories. The skill features popular Disney characters like Anna, Olaf and Christoff as the narrators and is exclusive to Kids Edition devices.

The new movie “Hotel Transylvania 3: Summer Vacation” is featured in another new skill, Drac’s Pack, which includes monster stories, songs and jokes.

Meanwhile, Pac-Man Stories is a skill that includes interactive stories for the whole family, that work similar to choose-your-own-adventures – that is, the decisions you make will affect the ending.

Both of these are broadly available on Alexa, meaning they don’t require a Kids Edition device to access.

Stories, however, does appear to be one of the areas Amazon is investing in to make its Alexa-powered speakers more appealing to families with young children. The company recently decided to stop working on its chat stories app Amazon Rapids, saying it will instead continue to adapt those Amazon Rapids stories for the Alexa platform.

Amazon also tries to market the Echo Dot Kids Edition to families by making some kid-friendly content, like Disney Plot Twist, available exclusively to device owners.

For example, it already offers exclusive kid skills like Disney Stories, Loud House Challenge, No Way That’s True, Funny Fill In, Spongebob Challenge, Weird but True, Name that Animal, This or That, Word world, Ben ten, Classroom thirteen, Batman Adventures, and Climb the Beanstalk, with this device.

But the Kids Edition can also be confusing to use, because the exclusive skills come whitelisted and ready to go, while other kid-safe skills have to be manually whitelisted through a parents dashboard. And there isn’t enough instruction either from Alexa or in the Alexa app on this process, at present, we found when testing the device earlier.

Unless there’s a specific exclusive skill that parents really want their kids to have, the savings are also minimal when buying the Kids Edition Dot/FreeTime bundle, versus buying a regular Dot and adding on FreeTime separately.

A university is outfitting living spaces with thousands of Echo Dots

Soon, Saint Louis University students won’t be able to avoid Amazon’s near ubiquitous smart speakers. The university announced this week a plan to outfit living spaces with 2,300 Echo Dots. The devices are set to be deployed by the time classes start, later this month.

SLU is quick to note that it’s “the first college or university in the country to bring Amazon Alexa-enabled devices, managed by Alexa for Business, into every student residence hall room and student apartment on campus.” It’s certainly not the first to adopt Amazon’s smart speakers, but it’s among the largest scale for this sort of deployment.

While the product has become a mainstay in plenty of American homes, it does seem like an odd choice dorms and student campus. SLU has worked with Alexa for Business to create 100 custom questions, including, “What time does the library close tonight?” and “Where is the registrar’s office?” 

Then, of course, there are the privacy concerns of having little cloud connected recording devices populating the school’s living spaces. SLU is attempting to get out in front of that here. The company addressed those issues on a privacy page, writing,

Because of our use of the Amazon Alexa for Business (A4B) platform, your Echo Dot is managed by a central system dedicated to SLU. This system is not tied to individual accounts and does not maintain any personal information for any of our users, so all use currently is anonymous. Additionally, neither Alexa nor the Alexa for Business management system maintains recordings of any questions that are asked.

The school notes that students can also mute the microphone. Students can’t technically opt-out, but they can unplug the product and shove it in a drawer, turning it in at the end of the year. Just don’t use it as a hockey puck, because that’ll cost you.

Hands on with the Echo Dots Kids Edition

Earlier this year, Amazon introduced an Echo Dot for kids, with its $80 Echo Dot Kids Edition device, which comes in your choice of a red, blue, or green protective case. The idea is to market a version of Amazon’s existing Dot hardware to families by bundling it with an existing subscription service, and by throwing in a few extra features – like having Alexa encourage kids to say “please” when making their demands, for example.

The device makes sense in a couple of scenarios – for helicopter parents who want to fully lock down an Echo device before putting it in a kid’s room, and for those who were in the market for a FreeTime Unlimited subscription anyway.

I’ve been testing out an Echo Dot Kids Edition, and ran into some challenges which I thought I’d share. This is not a hardware review – I’m sure you can find those elsewhere. 

Music Filtering

As a parent of an 8-year old myself, I’ve realized it’s too difficult to keep her from ever hearing bad words – especially in music, TV and movies – so I’ve just explained to her that while she will sometimes hear those words, that doesn’t mean it’s okay to say them. (We have a similar rule about art – sometimes people will be nude in paintings, but that doesn’t mean it’s okay to walk around naked all the time.)

Surprisingly, I’ve been able to establish a level of shame around adult and inappropriate content to the point that she will confess to me when she hears it on places like YouTube. She will even turn it off without my instruction! I have a good kid, I guess.

But I understand some parents will only want kids to access the sanitized version of songs – especially if their children are still in the preschool years, or have a tendency to seek out explicit content because they’re little monsters.

Amazon FreeTime would be a good option in that case, but there are some caveats.

For starters, if you plan on using the explicit language filter on songs the Echo Dot plays, then you’re stuck with Amazon Music. While the Echo Dot itself can play music from a variety of services, including on-demand offerings from Pandora and Spotify, you can’t use these services when the explicit filter is enabled as “music services that do not support this filter will be blocked,” Amazon explains.

We’re a Spotify household, so that means my child’s favorite bedtime music playlist became unavailable when we swapped out her existing Echo Dot for the Kids Edition which had the explicit filter enabled.

Above: Parent Dashboard? Where? Maybe a link would help?

You can disable the explicit filter from the Parent Dashboard, but this option is inconveniently available just via the web. When you dig around in the Alexa app – which is where you’d think these controls would be found, there’s only a FreeTime On/Off toggle switch and instructions to “Go to the Parent Dashboard to see activity, manage time limits, and add content.”

It’s not even hyperlinked!

You have to just know the dashboard’s URL is parents.amazon.com. (And not www.parents.amazon.com, by the way. That doesn’t work.)

Then to actually disable the filter, it’s several more steps.

You’ll click the gear icon next to the child’s name, click on “Echo Dot Kids Edition” under “Alexa Settings,” then click “Manage Music.” Here, you can turn the switch on or off.

If you don’t have a subscription music service, the Echo Dot Kids Edition also ships with access to ad-free kid-safe stations on iHeartRadio Family.

Whitelisting Alexa skills…well, some skills!

Another issue with the way FreeTime works with Alexa, is that it’s not clear that nearly everything your child accesses on the device has to be whitelisted.

This leads to a confusing first-time user workflow.

Likely, you’ll start by browsing in the Alexa app’s Skills section or the Skills Store on the web to find some appropriate kid-friendly skills for your child to try. For example, I found and enabled a skill called “Math Facts – Math Practice for Kids.”

But when I instructed “Alexa, open Math Facts,” she responded, “I can’t do that.”

She didn’t say why.

As I hadn’t used FreeTime in quite a while, it didn’t occur to me that each Alexa skill would have to be toggled on – just like the third-party apps, videos, books and audiobooks the child has access to that didn’t ship with FreeTime Unlimited itself.

Instead, I mistakenly assumed that skills from the “Kids” section of the Skills store would just work.

Again, you’ll have to know to go to parents.amazon.com to toggle things on.

And again, the process for doing so is too many clicks deep in the user interface to be immediately obvious to newcomers. (You click the gear by the kid’s name, then “Add Content” – not “Echo Dot Kids Edition” as you might think! Then, on the “Add Content” screen, click over to the “Alexa Skills” tab and toggle on the skills you want the child to use.)

The issue with this system is that it prevents Echo Dot Kids Edition users – kids and adults alike – from discovering and enabling skills by voice. And it adds an unnecessary step by forcing parents to toggle skills on.

After all, if the parents are the ones signing in when visiting the Skills store in-app or on the web, that means they’re the ones choosing to enable the Skills, too.

And if they’re enabling a skill from Kids section, one would assume it’s for their kids to use on their device!

The problem, largely, is that FreeTime isn’t really integrated with the Alexa app. All of this – from explicit content filters to whitelisting skills to turning on or off calling, messaging and drop-ins – should be managed from within the Alexa app, not from a separate website.

Amazon obviously did minimal integration work in order to sell parents a pricier Echo Dot.

To make matters more confusing is the fact that Amazon has partnered with some kids skill publishers, similar to how it partnered with other content providers for apps and movies. That means there’s a list of skills that don’t appear in your Parent Dashboard that also don’t require whitelisting.

This includes: Disney Stories, Loud House Challenge, No Way That’s True, Funny Fill In, Spongebob Challenge, Weird but True, Name that Animal, This or That, Word world, Ben ten, Classroom thirteen, Batman Adventures, and Climb the Beanstalk.

But it’s confusing that you can immediately use these skills, and not others clearly meant for kids. You end up feeling like you did something wrong when some skills don’t work, before you figure out this whole whitelisting system.

In addition, it’s not clear that these “Premium” skills come with the FreeTime subscription – most are not available in the Skills store. If your FreeTime subscription expires, it seems you’ll lose access to these, as well.

Overall, the FreeTime experience for Echo feels disjointed, and there’s a steep learning curve for new users.

Your FreeTime Unlimited 1-year Subscription

It’s also frustrating that there’s no information on the FreeTime Parents dashboard about the nature of your subscription.

You can’t confirm that you’re currently subscribed to the paid product known as FreeTime Unlimited. You can’t see when that subscription expires, or when your first free year is up. It’s unclear if you’ll just be charged, or when that will take place. And there’s no toggle to turn the subscription off if you decide you no longer need it.

Instead, you can only “modify” which credit card you use with Amazon’s 1-click. Seriously. That’s it.

Above: want to manage your subscription?

Below: hahaha, good luck with that!

I still don’t know where to turn this subscription off – I guess the option to disable it doesn’t even appear until your free year is up? (Even clicking on “FreeTime Unlimited” from Amazon.com’s subscription management page routes you back to this useless Parent dashboard page for managing your 1-Click settings.)

So, ask me in a year, maybe?

That said, if you are in the market for both a FreeTime Unlimited subscription and an Echo Dot, you may as well buy the Kids Edition.

FreeTime Unlimited works on Fire tablets, Android devices, Kindle, and as of this month, iOS devices, providing access to over 15,000 kid-safe apps, games, videos, books and educational content. On Amazon devices, parents can also set screen time limits and educational goals.

The service by itself is $2.99 per month for Prime members (for one profile) or $4.99 per month for non-members. It’s more if you buy the Family subscription. Meanwhile, the regular 2nd gen Echo Dot is currently $49.99. So you’re basically looking at $50 + $36/year for FreeTime Unlimited if you bought these things separately as a Prime member.

The Echo Dot Kids Edition comes with one year of FreeTime Unlimited and is $79.99. So you’re saving a tiny bit there. Plus, you can always turn FreeTime off on the device, if you’d rather just use the kids Echo Dot as a regular Echo Dot – while still getting a free year of FreeTime for another device, like the kid’s iPad.

Still, watch out because Echo Dot often goes on sale – and probably will be on sale again for Prime Day this summer. Depending on the price cut it gets, it may not be worth it to buy the bundle.

Other Perks

There are other perks that Amazon tries to use to sell the Echo Dot Kids Edition to families, but the most notable is “Magic Word.”

This feature turns on when FreeTime is enabled, and thanks kids for saying “please” when they speak to Alexa. Yes, that seems like a small thing but it was something that a lot of parents were upset about. They thought kids were learning bad manners by barking commands at Alexa.

I don’t know about that. My kid seems to understand that we say “please” and “thank you” to people, but Alexa doesn’t get her feelings hurt by being told to “play Taylor Swift.” But to each their own!

This feature will thrill some parents, I’m sure.

Parents can also use FreeTime to pause the device or configure a bedtime so kids don’t stay up talking to Alexa, but honestly, LET ‘EM.

It’s far better than when they stall bedtime by badgering you for that extra glass of water, one more blanket, turn on that light, now crack the door…a little more…a little less…Honestly, escaping the kid’s room at bedtime is an art form.

If Alexa can keep them busy and less afraid of the dark, I’m calling it a win.

FreeTime with the Echo Dot Kids Edition also lets you set up “Character Alarms” – meaning, kids can configure Alexa to wake them up with an alarm click featuring characters from brands like Disney and Nickelodeon.

This is hilarious to me.

Because if you have a kid in the preschool to tween age range who actually requires an alarm clock to wake up in the morning instead of getting up at the crack of dawn (or maybe one who has gone through years of training so they DON’T ALSO WAKE YOU UP AT THE CRACK OF DAWN OH MY GOD) – then, I guess, um, enjoy character alarms?

I’m sorry, let me stop laughing….Hold on.

I’m sure somebody needs this.

Sorry for laughing. But please explain how you’ve taught your children to sleep in? Do they go to bed at a decent hour too? No seriously, email me. I have no idea.

The Echo Dot Kids Edition can also work as a household intercom, but so do regular Echo devices.

You can turn off voice purchasing on the Kids Edition, but you can do that on regular devices, too (despite what Amazon’s comparison chart says.)

Plus, kids can now control smart home devices with the Echo Dot Kids Edition – a feature that shamefully wasn’t available at launch, but is now.

And that cute protective case? Well, a regular Echo Dot is actually pretty sturdy. We’ve dropped ours probably a dozen times from dresser to floor (uncarpeted!) with no issues.

I like how Amazon tries to sell the case, though:


I guess if your kid plans to do CHEMISTRY EXPERIMENTS by the Echo Dot, you may need this.

In reality, the case is just cute – and can help the Echo better match the kid’s room.

The Echo Kids Edition, overall, is not a must-have device. You’ll have more flexibility with a regular Echo and a little old-school parenting.

There’s an Echo Dot for kids now

This was nothing if not inevitable. Alexa’s steady home takeover just found its way into your kids’ rooms — and it’s doing so with a brightly colored case. Amazon just unveiled the Echo Dot Kids Edition — the first time the company’s popular smart speaker line has targeted children directly.

From a hardware perspective, there’s not really a lot different here. The Echo Dot Kids Edition is essentially a standard Echo Dot, with a color bumper to help it withstand your standard kid jostling and the same “two-year worry-free guarantee” the company introduced on its kids’ Fire Tablets. That means it’s covered for accidental and intentional breakage, should the little one take the thing apart out of curiosity.

At $80, it’s a $30 premium over the standard Dot. That price jump is largely due to the software included herein, making the device a bundle of sorts. It covers two years of FreeTime Unlimited on Alexa — a new premium version of the company’s smart assistant built for kids. That includes a bunch of child-friendly content, including 300 Audible books, an ad-free version of iHeartRadio Family and skills and content from the likes of Disney and National Geographic. Amazon’s also partnered with Disney and Nickelodeon on alarms, so kids can get woken up by the likes of Coco each morning.

Like the free version of FreeTime, it also includes a number of parental controls that can be adjusted directly from the Alexa app, similar to what the company has already rolled out on the tablet side of things. Parents can adjust time limits, filter out explicit content and review their kids’ Alexa activity from the new parental dashboard. The Dot also features the new intercom functionality rolled out from Alexa, but disables the ability to call Echos outside of the home network.

Beyond that, there aren’t any new privacy features baked into the hardware. There’s still that mute button, and parents can set a sleep mode that will disable the device from answering questions. But the microphone can’t be disabled by default, and even in sleep mode, the device is still listening for a wake word. Amazon stands by the same privacy features it’s rolled out on all of its products (encryption, etc.), but many parents will no doubt still be wary about putting an always-listening device into their kids’ room.

The Echo Dot Kids Edition is available for pre-order today. It starts shipping May 9.