JumpCloud raises $159M on $2.56B valuation for cloud directory tool

JumpCloud, the late-stage startup that is modernizing the notion of corporate directories in a cloud context, announced a $159 million Series F investment on a healthy $2.56 billion valuation today.

Sapphire Ventures led the round with new investors participating including Owl Rock, Whale Rock Capital, Sands Capital and Endeavor Catalyst along with existing investors General Atlantic, BlackRock and H.I.G. Growth Partners. The company has now raised almost $356 million with $259 million coming over the most recent two rounds.

JumpCloud CEO Rajat Bhargava says that investor interest in the company is driven by his belief that the directory structure is the center of an IT organization, especially as it relates to identity, and that includes mobile device management, single sign-on, multi-factor authentication, privileged access management and identity governance. He sees all these approaches coming together in the directory structure.

“We believe that those are all part of one core directory platform. So when you think of a directory very holistically and broadly, it is really about securely and frictionlessly connecting users and their identities to whatever they may need to access,” Bhargava told me.

They do this by going after SMBs and mid-market companies with a cloud product that simplifies the management of these complex systems. Jai Das, who is managing director at lead investor Sapphire Ventures, believes that this part of the market was being mostly left out of directory services because of that complexity before JumpCloud and others attempted to fill the void.

“Large enterprises have put in place various directory and security solutions to solve these problems, but with large investments in tech outlays and IT support teams. SMBs and mid-sized enterprises don’t have the big budgets or large staff to replicate the large enterprise model,” Das said. He adds that developing for this market is a huge challenge because it requires “building a product with all of the features large enterprises require, plus it has to be easy to use, easy to deploy and not [be] terribly expensive.”

While the company is not revealing any revenue metrics, Bhargava did say that they have added 2000 customers since we last spoke in November for a total of 5000, and he said that the company should double head count by the end of the year from the 300 last November.

He also said that he has been making progress at building a diverse company, and one way he does that is just asking every hiring manager if they interviewed historically underrepresented candidates.

“The simple act of just asking that question makes such a massive difference inside of an organization. We’ve encouraged all of our hiring managers to interview diverse candidates but we also when there’s an offer about to be made, or when they’re in the [interview] process, we are asking them did you talk to [diverse] candidates. And then if you didn’t, we’re going to ask you to go, search for those folks [before making a hiring decision],” he said.

Bhargava didn’t want to talk about and IPO when we spoke last year, and not much changed this time around. “We’ll see. It’s just not part of what we’re worried about or focused on,” he said.

He did indicate however, that with such a substantial amount of money on the balance sheet, he would consider some strategic acquisitions. “We will focus on M&A and where it makes sense will integrate different components and teams into our business,” he said. With a tight labor market, that could be about adding engineering, as well as adding functionality to the platform, he said.

JumpCloud raises $75M Series E as cloud directory service thrives during pandemic

JumpCloud, the cloud directory service that debuted at TechCrunch Disrupt Battlefield in 2013, announced a $75 million Series E today. The round was led by BlackRock with participation from existing investor General Atlantic.

The company wasn’t willing to discuss the current valuation, but has now raised over $166 million, according to Crunchbase data.

Changes in the way that IT works have been evolving since the company launched. Back then, most companies used Microsoft Active Directory in a Windows-centric environment. Since then, things have gotten more heterogeneous with multiple operating systems, web applications, the cloud and mobile and that has required a different way of thinking about directory structures.

JumpCloud co-founder and CEO Rajat Bhargava says that the pandemic has only accelerated the need for his company’s kind of service as more companies move to the cloud. “Obviously now with COVID, all these changes made it much more difficult for IT to connect their users to all the resources that they needed, and to us that’s one of the most critical tasks that an IT organization has is making their team productive,” he said.

He said their idea was to build an “independent cloud directory platform that would connect people to really whatever it is they need and do that in a secure way while giving IT complete control over that access.”

The product which includes a free tier for 10 users on 10 systems for an unlimited amount of time, has 100,000 users. Of those, Bhargava says that about 3000 are paying.

The company has 300 employees with plans to add 200-250 in the next year with a goal of adding 500 in the next couple of years. As he does that, Bhargava, who is South Asian, sees diversity and inclusion as an important component of the hiring process. In fact, the company tries to make sure it always has diverse candidates in the hiring pool.

“Some of the things that we’ve tried to do is make sure that every role has some diversity candidates involved in the hiring process. That’s something that our recruiting team is working on and making sure that we’re having that conversation with every single hire,” he said. He acknowledges that it’s a work in progress, and a problem across the entire tech industry that he and his company continue to try and address.

Since the pandemic, the company, which is based in Colorado, has made the decision to be remote first and they will be hiring from across the country and across the world as they make these new hires, which could help contribute to a more diverse workforce over time.

With a $75 million investment, and having reached Series E, it’s fair to ask if the company is thinking ahead to an IPO, but Bhargava didn’t want to discuss that. “We just raised this $75 million round. There’s so much work to be done, so we’re just looking forward to that right now,” he said.

JumpCloud raises $75M Series E as cloud directory service thrives during pandemic

JumpCloud, the cloud directory service that debuted at TechCrunch Disrupt Battlefield in 2013, announced a $75 million Series E today. The round was led by BlackRock with participation from existing investor General Atlantic.

The company wasn’t willing to discuss the current valuation, but has now raised over $166 million, according to Crunchbase data.

Changes in the way that IT works have been evolving since the company launched. Back then, most companies used Microsoft Active Directory in a Windows-centric environment. Since then, things have gotten more heterogeneous with multiple operating systems, web applications, the cloud and mobile and that has required a different way of thinking about directory structures.

JumpCloud co-founder and CEO Rajat Bhargava says that the pandemic has only accelerated the need for his company’s kind of service as more companies move to the cloud. “Obviously now with COVID, all these changes made it much more difficult for IT to connect their users to all the resources that they needed, and to us that’s one of the most critical tasks that an IT organization has is making their team productive,” he said.

He said their idea was to build an “independent cloud directory platform that would connect people to really whatever it is they need and do that in a secure way while giving IT complete control over that access.”

The product which includes a free tier for 10 users on 10 systems for an unlimited amount of time, has 100,000 users. Of those, Bhargava says that about 3000 are paying.

The company has 300 employees with plans to add 200-250 in the next year with a goal of adding 500 in the next couple of years. As he does that, Bhargava, who is South Asian, sees diversity and inclusion as an important component of the hiring process. In fact, the company tries to make sure it always has diverse candidates in the hiring pool.

“Some of the things that we’ve tried to do is make sure that every role has some diversity candidates involved in the hiring process. That’s something that our recruiting team is working on and making sure that we’re having that conversation with every single hire,” he said. He acknowledges that it’s a work in progress, and a problem across the entire tech industry that he and his company continue to try and address.

Since the pandemic, the company, which is based in Colorado, has made the decision to be remote first and they will be hiring from across the country and across the world as they make these new hires, which could help contribute to a more diverse workforce over time.

With a $75 million investment, and having reached Series E, it’s fair to ask if the company is thinking ahead to an IPO, but Bhargava didn’t want to discuss that. “We just raised this $75 million round. There’s so much work to be done, so we’re just looking forward to that right now,” he said.