Mint founder Aaron Patzer launches Vital, an ER management tool that integrates with electronic health records

Aaron Patzer launched Mint to help consumers organize their finances. Now he’s raised $5.2 million from investors to launch Vital to bring that consumer-focused mindset to emergency rooms and hospitals to help them organize patient flow.

Patzer co-founded the company with his brother-in-law Justin Schrager, a Doctor of Emergency Medicine at Emory University Hospital. The serial entrepreneur invested a million dollars and two years of peer-reviewed academic study and technical research and development to create Vital, according to a company statement.

Investors in the seed round include First Round Capital and DFJ, Bragiel Brothers, Meridian Street Capital, Refactor Capital and SV Angel. Alongside angel investors Vivek Garipalli, the chief executive of CloverHealth and Nat Turner and Zach Weinberg, the founders of Flatiron Health, these investors are hoping that Patzer can repeat the magic he brought to financial services in the healthcare industry.

“The HITECH* Act was well-intentioned, but now hospitals rely on outdated, slow, and inefficient software – and nowhere is it more painful than in the emergency room,” said Patzer, in a statement. “Doctors and nurses often put more time into paperwork and data entry than patient care. Vital uses smart, easy tech to reverse that, cutting wait times in half, reducing provider burnout and saving hospitals millions of dollars.”

Vital isn’t so much replacing the current system of electronic health records as providing a software integration layer that makes those systems easier to use, according to the company.

It’s basically a two sided application with a survey for incoming patients. An admitting nurse begins the record and as a next step a patient receives a text to add details like height, weight, recent surgeries, medications and allergies, just as they would on a paper form. Patients can also submit a photo of themselves and their insurance card to speed the process.

The information is then fed back into a tracking board that doctors and nurses use to prioritize care. A triage nurse then reviews the data, affirms that it is correct by taking vital signs and assessing patients.

All of that data is fed into an algorithm that analyzes the available information to predict a course of treatment and help staff in the emergency room prioritize who needs care first.

Vital’s selling the service to emergency rooms with a starting sticker price of $10,000 per month.

“Vital successfully built software with a modern, no-training-required interface, while also meeting HIPAA compliance. It’s what people expect from consumer software, but rarely see in healthcare,” says First Round investor Josh Kopelman, who’s taking a seat on the company’s board of directors. “Turning massive amounts of complex and regulated data into clean, easy products is what did for money, and we’re proud to back a solution that’ll do the same in life and death situations.”

In some ways, Vital looks like the patient-facing admissions side of a coin that companies like Qventus have raised tens of millions of dollars to solve at the systems level.

Vital Software comes out of stealth to make ER visits less terrible

After two years operating in stealth, Mint .com founder Aaron Patzer’s new startup Vital Software is open for business.

Patzer made the announcement Wednesday while on the Next Stage at Disrupt SF.

Patzer’s company, which he co-founded with Dr. Justin Schrager of Emory University, is an enterprise software business that aims to make emergency rooms visits easier and more efficient for patients and doctors. The company is tackling the ER experience first and sees opportunity for the software in a hospital or health care faiclity, Patzer said.

“It’s a terrible experience, and not just because of the emergency,” Patzer said while on stage.

The software features an easy patient check-in system and uses AI natural language processing to find out more from the incoming patient. The system is dynamic, meaning it can ask follow up questions to the incoming patient to gather more information. By the time nurses see the patient, they’re already equipped with the information they need. The software also provides updates to the patient, such as possible wait times.

The idea is to give doctors and nurses software that is useable, Patzer said, noting that software found in hospitals is outdated. “It’s literally Windows 98 software.”

The company is self-funded, although Patzer noted off stage that they plan to raise funds next year. The company has one customer, a large hospital system he couldn’t name, that is now trialing the software.

In his view, software is constant need for disruption. His timeline: about every 10 years. That just happens to put, he said, in a spot ripe disruption.